IT Support Officer

ABOUT THE CLUB

As the pioneers of Australian Football, the Melbourne Football Club holds a unique and celebrated place in sporting history. For 168 years, we have shaped the game — writing its rules, leading its evolution, and carrying the distinction of being the oldest professional sporting club in the world.

Our Demon Spirit is grounded in the values that define us: Trust, Respect, Unity and Excellence. These values guide our people, our decisions, and our ambitions. We are proud of where we’ve come from - and even more excited about where we’re going.

ABOUT THE ROLE

Due to an internal promotion, we’re thrilled to open applications for an exciting and rare opportunity to join the Melbourne Football Club as an IT Support Officer!

In this hands-on and fast-paced role, you’ll be at the heart of keeping our technology running smoothly. You’ll take ownership of 1st and 2nd level IT support queries, triaging and resolving issues that help keep our team connected and performing at their best, both onsite and via remote support.

You’ll also play a key role in delivering seamless day-to-day operations, including providing desktop support and setting up audio-visual equipment for presentations and events that bring the club to life.

KEY AREAS OF RESPONSIBILITY

Reporting directly to the IT Manager, the key areas of responsibilities will include:

• Installing and configuring computer hardware, software, systems and printers
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology and training staff on deployed solutions
• Assisting, where possible, other areas of the business achieve their respective targets.

THE IDEAL CANDIDATE

An ideal entry-level opportunity for a motivated and eager to learn individual to develop technical skills, gain hands-on IT support experience, and grow within a professional and supportive environment.

With a natural problem-solving ability and a personable friendly nature, the ideal candidate will easily engage and build trusting relationships with a range of stakeholders and have a demonstrated ability to prioritise effectively, whilst maintaining high attention to detail.

You will have a passion for learning and development with knowledge and experience with Microsoft Windows 10 and 11 operating systems as well as the Microsoft Office Suite. You will have an IT degree or relevant industry equivalent certifications (such as AZ-104, CompTIA A+, etc) and familiarity with Mac OS, iOS and Android.

This role involves travel and the preferred candidate will have a valid driver’s license and car.

PERKS & BENEFITS

This role offers the opportunity to join a values-driven Club with a strong commitment to excellence, sustainable performance, and the wellbeing of its people. This position also presents the opportunity to work in our newly developed high-performance facility at Casey Fields.

As a Melbourne Football Club employee, you will have access to unique perks and benefits including:

• Hybrid work environment with access to flexible working arrangements.
• Ongoing commitment to your personal and professional development.
• Access to a range of AFL/AFLW special and unique events that the whole family can enjoy.
• A fridge full of healthy and delicious snacks to enjoy and fresh fruit delivered weekly.

HOW TO APPLY

If this sounds like the right opportunity for you, please submit a Cover Letter and CV outlining your suitability for the role.

Applications close Sunday 31 May 2026. Please note that interviews may commence prior to the closure date, so we encourage applications to be submitted as soon as possible.

The Melbourne Football Club is an equal opportunity employer and encourages applications from suitably qualified and diverse candidates. If you believe that you have the passion, dedication, and potential to contribute to our organisation but may not meet all the specified selection criteria, we still encourage you to get in touch with us. We recognise that talent comes in many forms and that unique skills and experiences can be valuable assets to our club.

Please note that due to the overwhelming number of applications received by the Club, we are unable to reply to every application. Only those applicants selected for an interview will be contacted.

Our Commitment to Safeguarding Children & Young People

Melbourne Football Club is committed to and takes seriously its responsibility to provide an environment for children and young people that is caring, nurturing and safe. We expect representatives of the Club, regardless of their role or level of responsibility, to act to safeguard children and young people, and support such an environment.

This role will be subject to relevant pre-employment checks, including a National Police Check and a Victorian Working with Children Check.