Product Manager

As a Product Manager (Unsecured Loans), you will be responsible for expanding the Credit Card and CreditAble Funds Transfer program for business. You will have the opportunity to make a significant impact to the business through developing and executing product strategies, drive innovation, collaborating with cross-functional teams to deliver exceptional customer experiences. As a strategic thinker with passion for delivering results, you will work closely with internal & external stakeholders to contribute towards the overall goals of Cards & Personal Loans.

Responsibilities

• Work with stakeholders to roll out tactical campaigns with good understanding of portfolio customer behavior
• Think out of the box to devise mechanics to excite and activate existing base • Develop & maintain communication materials & marketing calendar planning
• Attend to product inquiries and work with operations & technical teams to close any outstanding matters
• To regularly conduct competitors’ analysis to review existing product features and identify new areas of improvements for product
• Tap on digital channels, formulate and execute acquisition campaigns to attract new signups • Fine tune and further digitize application channels & processes
• Work with external digital partners to create awareness and onboard
• To formulate and execute usage campaigns via digital channels to entice usage from new to bank customers • To formulate and execute activation campaign to activate dormant customers, maintaining a healthy ratio of active customers.
• Look for opportunities to streamline cost
• Propose pricing & promotional campaign mechanics
• Nimble price benchmarking to market and cost change
• Monitor NIM of unsecured line of credit and price reasonably to ensure business maintains its profitability
• Work with stakeholders to review & ensure compliance to MAS lending limits.
• Attend to inquiries on customers affected by regulatory lending limits

Requirements

• Degree in Banking/Finance/Business Administration or equivalent with at least 5 years of experience in unsecured lending
• Understanding of key business drivers and competitive trends in the unsecured lending market
• Analytical and possess strategic thinking skills, leveraging on data for product roadmap formulation
• Business acumen with ability to review alternate courses of action and comprehend trade off decisions
• Good stakeholder management skills and able to collaborate and work well within a team.
• Self-starter and has strong interpersonal skills
• Strong presentation skills both written and oral
• Excellent communication & influencing skills

We regret that only shortlisted candidates will be notified.