L2 Network Engineer

Job Description

• Provide L2 support for network-related incidents, service requests, and changes
• Troubleshoot and resolve issues related to LAN/WAN, switching, and routing
• Manage and support Cisco Meraki devices (MX, MS, MR) via dashboard
• Monitor network performance and ensure uptime and SLA compliance
• Configure and maintain VLANs, STP, EtherChannel, and IP routing protocols (OSPF, EIGRP, BGP – basic level)
• Perform firmware upgrades, patching, and device health checks
• Collaborate with L3 teams for complex issue resolution
• Maintain documentation for network topology, configurations, and procedures
• Participate in on-call rotation and support during network outages