Training and Performance Management Specialist

Training and Performance Management Specialist – Job Responsibilities

• Prepare and ensure the implementation of individual and group training programs, as well as career development plans required for concerned employees.
• Supervise the execution of career development programs by reviewing periodic progress reports, identifying strengths and weaknesses, discussing them with relevant parties, and providing proper evaluation, guidance, and advice to employees.
• Monitor and evaluate the effectiveness of employee practices to ensure continuous competitiveness within the department; regularly review and assess employee performance and prepare cost-effective recommendations for improvements based on results.
• Provide support and coordination for various projects and activities related to the performance management process.
• Develop performance standards, objectives, and Key Performance Indicators (KPIs) for employees related to the performance management process and annual performance evaluations.
• Analyze and evaluate tasks across all organizational units to identify KPIs, expected outcomes, objectives, and key deliverables, while applying benchmarking practices in line with operational plans and strategic goals.
• Supervise HR measures related to development programs, such as confirming employees who successfully complete programs into target roles, recommending promotions, adjusting employment status, or implementing corrective actions for employees who violate training program conditions, ensuring fairness and effectiveness in coordination with the Employee Relations Section.
• Participate in and oversee the design and preparation of orientation programs for new employees by aligning graduate development plans with onboarding programs and ensuring consistency between them.
• Prepare, implement, and continuously update annual plans, systems, strategies, and policies related to training, development, education, and continuous learning in alignment with departmental operational plans and the overall strategic plan.
• Supervise the analysis of training program results and measure training impact to evaluate effectiveness, ensure objectives are achieved, and meet employees’ training needs.
• Develop training plans for all employees of the General Administration of Customs (individual and general plans) to achieve the required competencies.
• Follow up on and participate in identifying training needs for employees under development, while coordinating with the Training Coordinator to ensure employees are nominated for the required courses and training programs at the appropriate time.
• Perform any other related duties and responsibilities as assigned by management.

Competencies

Core Competencies |

• Integrity
• Organization / Planning
• Accountability
• Continuous Improvement
• Results Oriented
• Effectiveness

Technical Competencies |

• Learning & Development (Human Resources)
• Developing & Coaching Others
• Human Capital Management
• Strategic Thinking
• Emotional Intelligence
• Talent Management

Educational Qualifications:

• Bachelor’s degree in a relevant field .

Work Experience:

• A minimum of 4 years of relevant professional experience .