Digital Channels and Products Lead

DenizBank AG, a member of the globally successful DenizBank Financial Services Group and Emirates NBD, is an Austrian universal bank with a strong presence in Austria and Germany. We are committed to providing our customers innovative and customized products and are looking for personalities, who continuously raise banking to a new level.

Your Tasks:

• Own the end-to-end lifecycle of retail products and digital channels features, from concept to launch and optimization.
• Manage and continuously enhance the performance, usability, and functionality of our digital channels (mobile banking app, online banking portal).
• Drive the development of new digital features, journeys and products in line with customer needs, market trends, and regulatory requirements.
• Collaborate with cross-functional teams (IT, UX/UI, Compliance, Marketing, Operations) to ensure smooth delivery.
• Lead product discovery, requirement definition, testing, and go-to-market activities.
• Take ownership of both digital delivery channels and retail banking products to ensure an integrated, customer-centric experience.
• Monitor KPIs such as adoption, usage, conversion, and customer satisfaction; use data to drive continuous improvements.
• Ensure product and channel compliance with relevant regulations (e.g. PSD2, AML/KYC, data protection).
• Contribute to the Bank’s overall digital strategy and prepare business cases, feature briefs, and stakeholder updates.
• Support and drive the continuous evolution of our digital banking platforms in line with innovation and customer expectations.

Personal and professional competencies:

• University degree in Business, Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in product/digital channel management in banking or fintech.
• Strong understanding of retail banking products, and digital journeys.
• Strong analytical, communication, and stakeholder management skills.
• Proficient in Microsoft Office applications (Excel, PowerPoint and Word).
• Hands-on experience using Jira.
• Familiarity with Figma for collaborating on UX/UI designs and wireframes.
• Fluent in English, German is an advantage.

What you can expect from us:

• Deep insights into the structure and processes of the banking business, with the ability to actively improve them
• Collaborative work environment that encourages innovation and teamwork
• Opportunities for career growth and personal development
• Flexible working hours
• Additional benefits: free canteen/lunch vouchers, home office, events, pension fund etc.

Minimum gross wage in accordance with the collective agreement if the minimum requirements are met: EUR 3272,23 /month with willingness to overpay depending on professional experience and training.

All job advertisements are aimed at all genders in the interests of equal treatment. If you feel addressed by this job offer, we look forward to your application.