Head of Payments Products

Are you passionate about leading an important but complex area through your team and working closely with stakeholders, our delivery teams and other areas within the bank to deliver on our important agenda?

We believe that people are at the heart of our organisation and our successful leaders enable us to realize our strategy.

The Head of Payments Products has end‑to‑end accountability for the Payments domain. This includes Payments domain strategy, prioritisation, delivery, and measurable business, customer, and regulatory outcomes.

This role is the clear owner of what is built, why it is built, and the results it delivers, with a mandate to make and stand behind difficult prioritisation and investment decisions in a complex, regulated landscape. You are accountable for end‑to‑end product ownership across the Payments domain.

We are looking for a leader who:

• Builds trust, creates a positive and inclusive environment, shows interest, respects, cares for others and treats people fairly;
• Inspires employees and colleagues, encourages others to deliver at their best to reach their full potential;
• Shows courage to take decisions and dares to challenge, try out new things, admits mistakes and learns from them.
  
  
  

What will be your daily work in this role:

• Own and deliver the Payments product strategy and roadmap aligned with business, customer, regulatory, and technical needs;
• Monitor Payments market and competitor developments to inform product decisions;
• Act as the decision owner for Payments priorities, scope, sequencing, and trade‑offs in close alignment with Baltic Banking stakeholders and VDEs;
• Lead, coach, and develop a team of 8 Product Managers accountable for delivery and outcomes;
• Ensure strong, trusted collaboration with stakeholders across business and IT;
• Drive regulatory compliance and delivery of major regulatory initiatives;
• Ensure disciplined execution across the full product lifecycle, from problem definition to value realization;
• Own product, regulatory, and operational risks within the Payments domain;
• Monitor product costs and profitability for the Payments domain,
• Act as Business Product Owner, epic sponsor, and main spokesperson for Payments;
• Represent Swedbank in relevant external and internal forums as required.
  
  
  

What is needed in this role:

• Experience leading a product organisation in the Payments domain;
• Clear and structured leadership style with strong accountability and ownership in a matrix organization;
• Demonstrated ability to own end‑to‑end delivery and make decisions in complex, highly regulated environments;
• Experience working closely with technology organizations in delivery‑focused setups;
• Experience with agile development principles, such as SAFe;
• Strong communication skills, including translating regulatory and technical changes into business value;
• An internal and/or external network within the financial sector is a benefit;
• Relevant formal education, e.g. a Master’s degree.
  
  
  

With us, you can experience:

• Personal and professional growth through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.
  
  
  

"Join our team and...

be an important part of leading the Payments area at Swedbank. It is an ever changing, complex, highly regulated and exciting part of the bank. Our products are used by millions of customers on a daily basis across Estonia, Latvia and Lithuania and we are proud of our market share in each of the countries. We are a highly engaged cross Baltic team responsible for developing and maintaining our Payments & Accounts related products. As a part of the Baltic Payments & Accounts management team it is important that you will be accountable for your part in the bigger puzzle and also collaborate closely with other areas to ensure we reach our common goals." Carina Kraftling, your future manager.

We look forward to your application at 17.07.2026 the latest.

If you are employed in Estonia, please note that the salary offered for this position ranges from 5,850-8,750 €gross i.e. before taxes. Read more here.

If you are to be employed in Latvia, please note that the salary offered for this position ranges from 5,250-7,850 € gross i.e. before taxes. Read more here.

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 6,350-9,550 € gross i.e. before taxes. Read more here.

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate against anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.