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HelpGrid

Junior Instructional Designer

HelpGrid
Ireland · Full-time · Not Applicable

The Junior Instructional Designer will play a key role in analyzing existing training materials and processes to support the continuous improvement of learning solutions. This role focuses on providing thoughtful, actionable feedback to instructional designers and training leads to enhanced training effectiveness across the organization. Over time, the Junior Instructional Designer will also gain experience in designing learning content and become proficient in instructional design tools. Success in this position will be measured by the quality and usability of the feedback and improvement ideas provided.

Essential Responsibilities

  • Review and evaluate existing training content and learner feedback to identify improvement opportunities
  • Provide detailed, constructive feedback to senior instructional designers and training leads
  • Participate in brainstorming sessions and project meetings, offering creative ideas and learner-focused suggestions
  • Assist in quality assurance reviews of training content with a focus on learning effectiveness
  • Help maintain and organize the digital asset library and project files
  • Support basic edits and updates to existing training materials as needed
  • Collaborate with team members to ensure instructional content aligns with adult learning principles and accessibility standards
  • Contribute to the analysis of learner data and training outcomes to inform content updates
  • Assist in the administration of the Learning Management System (LMS)
  • Learn and progressively take on responsibilities in content design using various e-learning authoring tools


Required Qualifications

  • Prior experience in instructional design or sales training (internships count)
  • Strong analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Creativity and the ability to generate human-centric, learner-friendly insights
  • Tech-savviness and eagerness to work with new tools and platforms
  • Familiarity with instructional design models (ADDIE, SAM, etc.)
  • Basic proficiency in Google Suite
  • Ability to work collaboratively in a team environment
  • Attention to detail and organizational skills


Technical Skills

  • Google Suite (Docs, Slides, Sheets, etc.)
  • Familiarity with basic graphic design tools
  • Exposure to Learning Management Systems
  • Video conferencing platforms
  • Project management and collaboration tools
  • Familiarity with e-learning authoring tools such as Articulate Storyline or Rise is preferred but not required


Core Competencies

  • Eagerness to learn and grow professionally
  • Strong organizational skills and time management
  • Ability to accept and incorporate feedback
  • Creative problem-solving and critical thinking
  • Collaborative mindset
  • Human-centered communication and analysis


Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace.

  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs), at least 50mbps speed. And an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
  • Must have a backup for both, internet and power.


Hardware/Software Requirements:

  • Processor: Intel® Core™ i5 or greater
  • Memory: 8GB RAM or greater
  • USB headset.
  • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)


We’re All About Fairness! We welcome everyone, no matter who you are or where you come from. We believe in creating a workplace where everyone feels safe, respected, and valued.

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and requirements of the job.

Key Skills

Ranked by relevance

instructional design designer graphic design lan sam
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Posted
May 29, 2025
Type
Full-time
Level
Not Applicable
Location
Ireland
Company
HelpGrid

Industries

Technology Information Internet

Categories

Education Training

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