Tier 3 Network Engineer

Company Description

👋🏼 We're Nagarro.

We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17 500+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

Job Description

Diagnose and resolve complex Layer 2/Layer 3 network issues across Enterprise Environments.
Design, configure, and deploy scalable and secure network infrastructure solutions.
Provide Tier 3 escalation support for incidents unresolved by Tier 1 and Tier 2 teams.
Administer and troubleshoot enterprise-grade routing, switching, firewalls, VPN, and load balancing technologies.

Qualifications

Previous 5+ years network engineering in medium to large enterprise
Deep knowledge of TCP/IP, BGP, OSPF, EIGRP
Experience with Cisco, Juniper, or similar enterprise-grade equipment
Network monitoring and diagnostic tools (e.g., Wireshark, Netflow, Prime, Catalyst Center, vManage [Cisco Viptela SDWAN])
Strong troubleshooting and analytical skills.
Knowledge of SolarWinds NetFlow, Fortinet Suite (FortiGate, FortiManager, FortiAuthenticator, FortiAnalyzer), MPLS/VPLS, Cellular Gateways/Technology (OpenGear/Cradlepoint)
Key Protocols and Technologies Routing Protocols: OSPF, BGP, EIGRP (especially for hybrid environments)
Switching Technologies: VTP, RSTP/MSTP, Private VLANs, Port Security
Wireless Protocols: 802.11a/b/g/n/ac/ax, WPA2/WPA3, RADIUS/802.1X SD-WAN
Protocols: OMP (Overlay Management Protocol), IPSec, DTLS, BFD
Network Services: DHCP Snooping, ARP Inspection, NetFlow, SPAN/RSPAN
Security: ACLs, Zone-Based Firewall, AAA, ISE integration
Monitoring & Management: SNMP, Syslog, NetFlow, Cisco Prime, DNA Center

Additional Information

Nice-to-Have:

2+ years with a logistics, warehouse distribution, manufacturing, food and beverage, or dairy company.
Network automation (Python, Ansible)
Cisco Certified Network Professional (CCNP)
Enterprise Cisco Certified Specialist Enterprise Core (ENCOR)
Cisco Certified Internetwork Expert (CCIE)
Cisco SD-WAN Specialist

Tier 3 Network Engineer

Key Skills

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