Head of Product - Marketplace

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware, mobile and IT products and services, from the world’s leading vendors and service providers.

The Platform Product Management team, a blend of Product Owners, and Business Analysts, is at the forefront of defining and orchestrating Giacom's technological evolution. Entrusted with the vision and roadmap of our platforms, we ensure every innovation prioritises our partners' experience.

As leaders in a transformative journey powered by our platform, we are shaping a future where our strategic foresight drives business excellence at a remarkable pace.

Join us in steering Giacom through this exciting phase of growth and innovation.

The Head of Product will be the driving force behind the success and growth of Giacom’s Cloud Market Marketplace. This role combines strategic leadership, innovation, and operational delivery to position Marketplace as the leading online platform in Giacom's competitive landscape.

It is essential to be considered for this role, to have experience of working within a marketplace environment.

What You'll Be Doing

• Take ownership of the Marketplace product, ensuring alignment with Giacom’s business objectives and driving innovation, operational excellence, and revenue growth.
• Drive product innovation by analysing market trends, competition, and partner needs to maintain leadership in the B2B technology sector.
• Oversee the Marketplace roadmap, balancing long-term strategy with short-term deliverables to achieve milestones and ensure scalability.
• Mentor and coach the product team, introducing best practices and methodologies to enhance performance and elevate team capabilities.
• Foster a positive and collaborative team culture, proactively addressing challenges to improve morale and productivity.
• Drive the adoption and expert use of Jira across the product team, enhancing workflow efficiency and product management processes.
• Serve as a trusted deputy to the Director of Products, ensuring consistency with the broader product strategy and taking the lead on critical work when required.
• Engage with C-level executives and stakeholders to present strategies, outcomes, and progress, ensuring alignment across the organization.
  
  

Your Experience

• Proven track record managing marketplace products in B2B environments.
• Strong understanding of product processes and lifecycle management.
• Skilled at navigating executive-level discussions and achieving alignment on strategic initiatives
• Capable of influencing stakeholders across departments and driving cross-functional collaboration
• Energetic, ambitious, and eager to grow into a potential successor role
• Adaptable to dynamic, mid-sized business environments with evolving priorities
  
  

What's in it for you?

• Flexible working
• This role can be based from any of our locations and will require an element of remote & office work, and occasional travel.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.
  

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.