Product Specialist

Product Specialist – MNGHS

As a member of Munich Re the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking to hire a “Product Specialist”.

This position will be responsible for designing and configuring products in the core system (MedNext+) related to MedNet business portfolio in line with regulatory requirements and will be accountable to deliver end user trainings related to product features and functionality of MedNext+.

Your Role:

• Product Design:
• Act as the principal designer/developer of products and their subsystems utilizing a thorough understanding of the table of benefits.
• Work in co-ordination with the production department to understand product structure to design it on MedNext+.
• Identify and recommend system optimization and enhancements.
• Recommends, designs and implements business process improvements which have significant impact on the productivity and effectiveness of all functional areas.

• Product Testing:
• Responsible for testing the new system / product feature releases and the related documentation in line with business and regulatory requirements.
• Test designed reports along and end user clients (Claims, Network, medical, IT, Finance, Production departments).

• Product Training:
• Orient and train all end users (employees from Claims, Network, medical, medical, IT, Finance, Production departments) post designing of the product in the system.

• Business Reporting
• Understand reporting requirements from the production and Data analytics team and develop reports within set turnaround times.
• Support production departments during lean phases.

Your profile:

• Bachelor’s degree in computer science, Information Technology or Business Administration.
• Minimum 4 years of experience in product configurations.
• Analytical and Logical thinking ability – Job demands analyzing information and using logic to address work related issues.
• Good communication & presentation skills to orient other users.
• Ability to perform detailed analysis of products.
• Strong oral and written communication skills with and experience in leading health insurance industry and ability to transform business requirements into IT.
• Strong teamwork and collaboration skills.
• Proven track record of success in challenging the status quo, implementing new ideas and designs with practical orientation.
• Ability to write, understand and modify SQL queries and scriptsMarket Intelligence & Competitive Analysis – Expertise in identifying trends and adjusting strategies accordingly.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer.