Senior HR Coordinator

At Neptune, we believe it's just as important to keep our teams happy as it is our customers. Our People team support our leaders and employees in all areas of our business from designers to retailers, our expert warehouse and distribution team to marketing and finance. We're on an exciting journey and as our Senior HR Coordinator, you'll play a key role in shaping the experience of our incredible team, being accountable for overseeing a great employment lifecycle for our people.

This is an opportunity to make a real difference. As our Senior HR Coordinator you'll be accountable for ensuring all employee processes run smoothly from start to finish. With your eye for detail and care for compliance, you'll manage key data and processes such as payroll and handle everything from HR inductions to annual processes like appraisals and pay reviews. You'll also be a trusted advisor, providing guidance on routine HR matters and partnering with our HR Advisors and wider teams to deliver meaningful employee engagement initiatives.

Responsibilities Include

• Overseeing and driving the team accountability and performance while supporting development opportunities
• Ensuring 100% accuracy of employee data across systems and records, maintaining error-free and reliable information. Take ownership of the timely and accurate delivery of key annual processes, including holiday allocation, pay reviews and annual appraisals, along with the manipulation of data and creation of reports to the business as required
• Be accountable for ensuring complete accuracy of all employee data, conducting audits and monthly and annual reporting, resolving more complex payroll enquiries in collaboration with our finance team
• Providing basic advice guided by established policy, process and legislation, shadowing and supporting our HR Advisors in handling intricate employee relations cases, contributing to fair and effective resolutions
• Identify opportunities to enhance HR processes, ensuring compliance with evolving legislation and operational needs, and support the implementation of HR systems and tools
  
  

We're looking for someone who loves supporting others, thrives on organisation, and has a knack for solving problems. You'll bring high levels of emotional intelligence and outstanding, confident communication skills, both written and verbal. With a desire to deliver, you'll also support with recruitment efforts during high-demand periods. You'll bring previous HR experience at a similar level, with strong data management (Excel) and compliance skills and proficiency in HRIS systems, Time and Attendance tools, and project management. You'll be excited about sharing your expertise while continuing to grow yourself and most importantly, you're approachable, proactive, and genuinely care about creating a positive impact.

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

What Benefits We Can Offer You

At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary:

• Generous Holiday Allowance
• Life Assurance
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Discounted gym membership
• Discretionary bonus scheme
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops
  
  

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Our Story

Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.