KYC / TM / CDD Specialist

Bleap is a regulated fintech operating at the intersection of traditional finance and digital assets. We hold a MiCA licence and are subject to supervision by Latvijas Banka. As we grow our customer base, we are strengthening our first line of defence and are hiring a KYC/TM/CDD Specialist to handle the day-to-day customer due diligence and monitoring work that keeps our compliance programme running.

Bleap offers the position full or part time - we care about finding the right person, not filling a seat.

Bleap's customers are EEA-based private persons who are crypto natives, active virtual asset investors, or fintech-first users.

The role

You will sit in the first line of defence, working closely with Operations Manager, MLRO and AML Board Member. Your work spans the full spectrum of customer risk management (from onboarding reviews and ongoing monitoring to alert investigation and periodic portfolio assessments). 

What you will own

• KYC & CDD Reviews - Conduct customer due diligence and ongoing reviews across the customer lifecycle, ensuring risk profiles are accurate and up to date.
• Enhanced Due Diligence (EDD) - Take on EDD processes for high-risk customers, gathering and assessing additional documentation and applying enhanced scrutiny in line with internal policy.
• Transaction Monitoring - Work with TM alerts daily (investigate, document and escalate suspicious activity to the MLRO where required).
• Portfolio Assessment - Conduct periodic risk-based reviews of the customer portfolio to identify concentration risks, profile changes, and customers requiring re-assessment.
• Vendor & Partner Due Diligence - Support due diligence on third-party vendors and business partners from a financial crime risk perspective.
• Backtesting - Participate in the annual backtesting exercise of transaction monitoring rules, contributing operational insight to help the MLRO calibrate detection logic.
• Customer Support (KYC-related) - Handle customer queries related to identity verification, document requests, and account reviews, ensuring a clear and professional experience.

What we are looking for

• 1–3 years of experience in Customer support, KYC/CDD or transaction monitoring in a regulated financial institution, fintech or crypto firm.
• Comfortable handling customer-facing KYC queries with clarity and professionalism.
• Detail-oriented person with strong communication skills.

Why Bleap

• MiCA-licenced CASP with a unique self-hosted wallet product - an opportunity to build first-line compliance experience in a genuinely novel crypto asset environment.
• Direct access to experienced AML leadership: you will learn from the MLRO and AML Board Member not just execute tasks.
• Crypto product related training: You will learn from Product and Operations Manager to develop further expertise in the virtual asset environment. 
• A focused team where your work has a visible impact on the business and on our regulatory standing.
• Competitive salary starting from €1,950 gross/month.
• Riga-based in Verde Office building (Roberta Hirša Iela 1) with flexibility - hybrid office presence and up to 2 months per year fully remote.