Talent Development & Performance Officer hra

Job Purpose

The Talent Development & Performance Officer is responsible for supporting the implementation of performance management, learning and development, competency development, and employee capability enhancement initiatives. The role ensures that performance appraisal processes, training activities, development plans, and related HR reports are properly coordinated, documented, and aligned with approved HR policies and procedures.

Key Tasks and Responsibilities

Performance Management

·      Support the implementation and administration of the Performance Management System (PMS).

·      Coordinate the annual performance appraisal cycle, including reminders, follow-ups, documentation, and submission tracking.

·      Communicate with Heads of Departments and Line Managers to ensure timely completion of performance appraisal reports.

·      Review submitted appraisal forms to ensure completeness and compliance with the approved HR process.

·      Maintain accurate records of employee performance appraisal reports and related documents.

·      Assist in analyzing performance appraisal outcomes to identify performance gaps, development needs, and areas for improvement.

·       Support the preparation of performance-related reports, summaries, and dashboards for HR and management review.

·      Follow up on probation performance evaluations and ensure timely submission from concerned departments.

·       Support departments in clarifying performance appraisal requirements, timelines, and documentation standards.

Learning and Development

·      Support the preparation and execution of the annual Learning and Development Plan based on organizational requirements, approved budgets, and identified training needs.

·       Coordinate training programs, workshops, certifications, and employee development initiatives.

·      Liaise with departments to identify training needs and development priorities.

·      Assist in conducting Training Needs Analysis (TNA) based on performance results, competency gaps, and departmental requirements.

·      Coordinate with internal and external training providers to arrange training sessions and development programs

·       Maintain and update training records, attendance sheets, evaluation forms, and training-related documentation.

·      Support the evaluation of training effectiveness through feedback analysis and post-training assessments.

·      Maintain and update the approved training provider database.

·      Assist in preparing training utilization reports, training cost summaries, and development activity reports.

·      Support succession planning and internal talent development initiatives when required.

Employee Engagement

•     Plan and execute follow-up actions arising from Employee Opinion Survey results.

•     Own and drive the Onboarding Scheme, continuously improving the new joiner experience.

•     Organize Employee Team Building Activities and Away Days.

•     Coordinate the ‘Lunch/Coffee with the CEO’ programme for new joiners.

•     Support the creation of an energetic and flexible office work environment.

•     Manage Internal Communications for employees related to HR announcements and initiatives.

•     Produce the Annual Report on New Joiner Satisfaction Survey results.

•     Support Employee Wellbeing, Health, and Fitness initiatives.

•     Administer the Employee Exit Survey and contribute to the Annual Exit Report

• Other duties assigned by the line manager.

Qualification, Experience and Skills

Education/ Professional Qualification

·      Bachelor’s Degree in Human Resources, Business Administration, or related field.

·      CIPD Level 3 or equivalent HR certification.

Work Experience

·      Fresh – 3 years of HR experience with a focus on Talent Development & Performance Officer

Skills and competencies

·      Good understanding of HR functions, especially performance management and employee development.

·      Strong coordination, follow-up, and organizational skills.

·      Good communication and interpersonal skills.

·      Ability to prepare reports, summaries, and presentations.

·      Good analytical skills and attention to detail.

·      Ability to handle confidential information with professionalism and discretion.

·      Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.

·      Ability to work with different departments and stakeholders.

·      Good command of English and Arabic, both written and spoken.

Communication Channels

• Internal: Team Leader, Academic and Admin staff, IT, Payroll team, PRO
• External: Candidate and new joiners, recruitment platforms