PRO & Administration Coordinator

Job Overview

The PRO & Administration Coordinator is responsible for managing government relations and supporting HR administrative operations to ensure compliance with local regulations and smooth employee-related processes. The role acts as the primary liaison with relevant authorities for immigration, labour, and statutory requirements while maintaining accurate employee records and coordinating HR activities. This position plays a key role in ensuring timely processing of documentation and supporting the overall efficiency of HR operations.

Key Responsibilities

Government Relations & Compliance

• Act as the primary point of contact with government authorities including immigration, labour, and municipality departments.
• Ensure timely processing and renewal of visas, work permits, residency, and other statutory requirements.
• Maintain compliance with all applicable labour and immigration laws and regulations.
• Build and maintain effective relationships with external authorities and stakeholders.
  
  

Immigration & Labour Process Management

• Handle end-to-end employee visa and work permit processes, including applications, renewals, and cancellations.
• Monitor validity of employee documents and ensure timely updates.
• Maintain accurate records of all statutory and employee documentation.
• Stay updated on regulatory changes and ensure proper implementation.
  
  

HR Administration & Coordination

• Maintain and update employee records, documentation, and personnel files.
• Support onboarding processes, including documentation and coordination with new hires.
• Assist with recruitment coordination and administrative HR processes.
• Prepare routine HR reports and support manpower tracking and updates.
  
  

General Administration & Support

• Provide administrative support across HR functions as required.
• Support employee engagement initiatives and internal activities.
• Assist with ICV and compliance-related administrative tasks.
• Ensure proper filing, record keeping, and documentation accuracy.
  
  

Key Requirements

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–6 years of experience in PRO (government relations), HR administration, or a similar role.
• Prior experience in Oman or GCC is highly preferred.
  
  

Technical Skills

• Strong knowledge of visa, immigration, and labour processes.
• Proficiency in Microsoft Office and administrative systems.
• Familiarity with government portals and documentation procedures.
  
  

Communication & Language

• Good verbal and written communication skills in Arabic and English.
• Ability to interact effectively with government officials and internal stakeholders.
  
  

Core Competencies

• Strong organizational and coordination skills
• Attention to detail and accuracy in documentation
• Ability to manage multiple tasks and meet deadlines
• High level of confidentiality and professionalism
• Reliable, proactive, and adaptable