Network Data Administrator

Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.

Responsibilities:

• Experienced in Production Network Environment of an large enterprise impacting 100+ users
• Handling Data Center Network Operations with Business & Mission Critical applications.
• Handling escalated incidents or high critical tickets .
• Predicting Risk/Impact and Participating in Major Changes .
• Reporting & Performance Dashboards with Capacity Planning.
• Technical Transition & Documentation skills (Onsite to Offshore) .
• Design, Migration and upgradation of existing infrastructure .
• Provide input for Weekly and monthly status reports .
• Participate in business meetings with various stake holders on a need basis.
• Take corrective actions based on the customer satisfaction surveys.
• Work on the service improvement programs.
• TakeUP technical training program on multi-vendor SD WAN technologies.

Technical skills

Must have:

· Expert on design, configuration and implementation of Data Center Nexus infra, Branch office Network with QoS Configuration.

· Experience in Implementation, Configuration and troubleshooting of Cisco ACI infrastructure.

· Routers and Switching infrastructure management & configuration

· Expert level in Configuration, verification, and troubleshooting of Routing Protocols, Wired and wireless switching, Ether-channels, Security features, First hop protocol, VRF, BGP, Infrastructure Services like DHCP, NAT, Sniffer tools

· Contribute to the development and performance of a migration plan from traditional data center network designs to Cisco ACI.

· Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls.

· Good understanding of Inter and Intra Tenant traffic flows, contracts · Experience in L2 outs, L3 outs, VMM integration

· Understanding of how other technologies work alongside Cisco's ACI

· Experience in Troubleshooting traffic flows, routing and L3 policies

· Provides 3rd level technical support on data network related issues. · Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.

· Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) .

· Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in datacenter network as well as WAL technologies.

· Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls.

· Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS

· Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc

Nice to have:

· Experience in SD WAN technologies including Viptela, CloudGenix, Silverpeak, VeloCloud

· Aware of NSX-T, SDN

· Experience in Network Security Operational support on ASA, Juniper firewall.

· Wireless network design and Implementation.

Process and tools

Must have:

Remote system administration

· Expertise in automation and reduction of manual efforts through Scripting/tools

· Incident, Change & Problem management

· Configuration management

· Capacity Planning

Nice to have :

Vendor management

Behavioral skills:

Must have:

Flexibility to work in 24 x 7 environment; shift operations

· Supporting escalated tasks/incidents · Fair Written & Verbal Communication Skills

· Technical Team management of up to 10 resources

· Ownership and Accountability to meet customers SLA / KIP’s

· Proactive approach, anticipate issues and act on them before they become show-stoppers

· Interact with global customers

· Understanding of cultural aspects of people from different geographies.

Nice to have:

Experience of handling global customers