Project Manager – Digital Transformation

Project Manager – Digital Transformation

Hybrid – 2 days per week in the office (Dublin City Centre)

Benefits – Bonus + Pension + Healtchare

This is an opportunity to join a well-established organisation undergoing an exciting period of digital and operational transformation. The business is investing heavily in innovation, customer experience, process optimisation, and emerging technologies, including AI-driven solutions. You'll join a collaborative, forward-thinking environment that offers strong career development, an excellent benefits package, and the chance to make a visible impact across the organisation.

About the Role

We are looking for a Project Manager who combines strategic thinking with a hands-on delivery mindset. This is not a traditional, process-heavy project management role. Instead, we're seeking someone who can comfortably balance long-term transformation initiatives with the delivery of smaller, incremental improvements that drive immediate business value.

The successful candidate could come from a variety of industries. While experience within insurance, financial services, automotive, or technology environments would be beneficial, it is by no means essential. More important is a proactive attitude, strong stakeholder management skills, a willingness to learn, and the ability to thrive in a changing environment.

This role is particularly suited to someone who enjoys working at the intersection of business, customer experience, digital transformation, and innovation.

What You'll Be Doing

• Lead projects from concept through to successful delivery, ensuring alignment with business objectives, timelines, and budgets.
• Work closely with stakeholders across multiple functions to identify opportunities for improvement and define project requirements.
• Drive both strategic transformation initiatives and shorter-term enhancement projects.
• Coordinate cross-functional teams, ensuring clear communication, accountability, and progress tracking.
• Manage project risks, dependencies, resources, and governance throughout the project lifecycle.
• Act as a key liaison between business teams, delivery functions, external partners, and senior leadership.
• Support the ongoing enhancement of customer-facing platforms, digital services, and end-to-end customer journeys.
• Contribute to initiatives involving AI, automation, process optimisation, and innovation.
• Champion Agile ways of working and foster a culture of continuous improvement.
• Help identify opportunities to improve operational efficiency and customer outcomes through technology and smarter processes.

What We're Looking For

• Previous experience managing projects, programmes, change initiatives, or business improvement activities.
• Strong understanding of Agile methodologies and iterative delivery approaches.
• Experience working in digital, transformation, customer experience, operational improvement, or technology-enabled environments.
• Excellent stakeholder management and communication skills.
• Ability to operate effectively across both strategic planning and day-to-day project delivery.
• Comfortable navigating ambiguity and adapting to changing priorities.
• Strong organisational, problem-solving, and decision-making abilities.
• Experience working with customer-facing products, platforms, or services would be highly advantageous.
• Exposure to AI, automation, data-driven initiatives, or digital transformation projects would be a distinct advantage.