Program Manager

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

Our customer, a leading global organization in the telecommunications industry, is looking for an experienced Program Manager to lead complex delivery programs across multiple projects and stakeholders. The role focuses on end-to-end program governance, delivery excellence, and alignment with business objectives.

Responsibilities

• Lead and manage multiple projects within a program, ensuring alignment with customer business goals
• Define program roadmap, delivery strategy, and governance framework
• Drive end-to-end delivery, ensuring timelines, budget, and quality targets are met
• Act as the primary point of contact for senior stakeholders and customer leadership
• Identify risks, dependencies, and mitigation plans across projects
• Ensure effective resource planning and utilization across program streams
• Coordinate cross-functional teams (engineering, operations, business)
• Monitor KPIs, SLAs, and program performance metrics
• Drive continuous improvement and operational efficiency initiatives
• Ensure compliance with organizational and customer processes

Required Skills & Experience

• Proven experience as a Program Manager in telecom or IT services environment
• Strong experience in managing large-scale, multi-project programs
• Understanding of telecom domains (network, OSS/BSS, or service delivery)
• Experience in stakeholder management at senior leadership level
• Strong risk management and governance experience
• Excellent communication, leadership, and decision-making skills
• Experience with Agile/Waterfall delivery methodologies
• Financial management and budget tracking experience

What do we offer?

• 1066 RON monthly budget in Benefit Online Platform
• 25 vacation days/year.
• Life Insurance cover.
• The employees working on bank holidays will benefit either a paid day off in the next 30 days + 100% of the hourly base salary for that specific day OR 200% of the hourly base salary for that specific day.
• Childbirth allowance of 7000 RON after 1 year in HCLTech.
• In the first 8 weeks, the company will pay the difference of up to 100% for the parental leave granted to pregnant employees.
• Unfortunate events allowance of 7000 RON for first degree relative granted from day 1 in HCLTech.
• Internal trainings and certifications.

HCLTech is committed to protecting and securing the privacy and confidentiality of the Personal Data which it collects directly or indirectly from you when applying for a job at HCLTech either directly or through a third-party human resources agency. This notice (the “Notice”) outlines and explains how HCL Technologies Limited including its subsidiaries, local employing entities, associates, and affiliated companies [collectively referred to as “HCLTech”, “us,” “our”, or “we”] will process your Personal Data in accordance with applicable privacy legislation(s).

https://www.hcltech.com/candidate-privacy-notice