API Product Manager

About PSC Biotech

Who are we?

PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients.

‘Take your Career to a new Level’

PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diverse-cultural work setting.

Employee Value Proposition

Employees are the “heartbeat” of PSC Biotech, we provide unparalleled empowering career development though Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client’s expectations with regards to quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met.

Overview:

We're building Gateway: a secure, self-service API platform that enables authorised customers to extract animal health data directly, replacing a manual CSV extraction process. Core infrastructure is in place; we need a Product Manager to drive it from beta to full launch, and develop it further.

Hybrid model 2 days onsite

12 Month contract with view to renew for another 12 months

Requirements

Role Functions:

• Own the product roadmap from beta onboarding through to general availability
• Define and prioritise requirements for API documentation, onboarding flows, and customer experience
• Coordinate with engineering, security, and business stakeholders
• Manage beta customer feedback loops and iterate on the product
• Define success metrics (e.g. adoption, usage monitoring, reduction in manual requests)
• Establish clear roles & responsibilities for ongoing operations post-launch

Experience, Knowledge & Skills

Must-Have experience:

• 3+ years product management experience with API or developer-facing products
• Comfortable working with technical teams on authentication (e.g. OAuth/Okta), API design, and developer documentation
• Experience taking a product from beta to general availability
• Stakeholder management across technical and non-technical teams, within a global distributed company
• Strong documentation and communication skills

Nice-to-have:

• Experience with data platforms or data-as-a-product models
• Familiarity with API gateways, usage monitoring, or developer portals
• Background in animal health, life sciences, or regulated industries
• Experience defining customer onboarding journeys for technical products

Qualifications & Education:

• Proven experience more important than qualifications or education