Qualifications
Basic:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Technical Expertise in Java and Python. Ability to design, develop, and maintain scalable applications
- 6+ years of application support and maintenance experience (tier 2 and tier 3)
- Incident management & problem management
- Change management and production deployments
- Batch job management & production
- Dashboarding, automation and simplification
- Application transition and steady state support
- SLA & KPI management
- SOX Compliance activities
Preferred
- Experience in telecommunication domain.
- Technical expertise
o Primary: Design, develop, test, and maintain Python-based applications. Experience with Python frameworks such as Django, Flask, or FastAPI.
o Secondary: Java, Spring Boot, JBoss, Wildfly, MySQL
o Write clean, efficient, and reusable code.
o Troubleshoot, debug, and optimize applications
o L2/L3 support, Handling 24x7 operations, critical incidents, Monitoring & observability tools (APM, logs, alerts)
Responsibilities.
- Interfacing with technical and business stakeholders – internal and external (Managers / Application owners, Support Analysts, Infrastructure Team, Developers and technology specialists)
- Managing and maintaining production environment
- Change management and application deployments
- Restore a normal service operation as quickly as possible and minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
- Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs.
- Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident.
- Preparing internal reports on Major incidents and leading their review with Executive Management.
- SLA & KPI reporting
- Onsite – Offshore coordination
- Flexibility to work in 24 X 7 environment
Key Skills
Ranked by relevance
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- Posted
- May 13, 2026
- Type
- Contract
- Level
- Mid-Senior
- Location
- Helsinki Metropolitan Area
- Company
- Ampstek
Industries
Categories
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