Business Analyst – Banking Domain

Job Title – Business Analyst – Banking Domain

Company – TCS (MEA)

Location – Dubai, United Arab Emirates

Job type – Full time

About Us :

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.

Job Description:

Required Technical Skill :

1) Requirement Gathering & Analysis

• Engage with business stakeholders to understand objectives, pain points, and desired outcomes.
• Elicit, analyze, validate, and document requirements (BRD/FRD/User Stories).
• Translate business needs into functional specifications, acceptance criteria, and solution scope.

2) Banking Domain & Process Expertise

• Map and optimize processes across banking functions such as:
• Account opening/KYC, onboarding
• Payments (NEFT/RTGS/UPI/SWIFT), reconciliation
• Loans & credit lifecycle
• Cards & disputes
• Customer servicing & digital channels
• Risk, AML, compliance, regulatory reporting
• Identify gaps, controls, and improvements aligned to regulatory and operational needs.

3) Stakeholder Management

• Act as a bridge between business, product owners, technology, data teams, and QA.
• Facilitate workshops, walkthroughs, and requirement sign-off sessions.
• Manage change requests and ensure scope alignment.

4) Documentation & Communication

• Create and maintain key documents:
• BRD/FRD, process flows (BPMN), use cases
• Data mapping documents, business rules, decision tables
• UAT plans, test scenarios, defect triage notes
• Present insights and recommendations to stakeholders and leadership.

5) Testing & Delivery Support

• Support QA/UAT by defining test scenarios and acceptance criteria.
• Coordinate UAT execution, track defects, and ensure resolution.
• Support production rollout, hyper care, and continuous improvement.

6) Data & Reporting (Nice-to-have, depending on role)

• Work with data/BI teams to define reporting requirements and KPI frameworks.
• Validate data quality rules and support reconciliation, lineage, and controls.

Required Skills & Qualifications

Must Have

• Years of experience as a Business Analyst in the Banking domain (Retail/Corporate/Payments/Lending etc.).
• Strong experience in requirements elicitation, functional analysis, and stakeholder management.
• Hands-on expertise in BRD/FRD/User Stories, process flows, and business rules.
• Good understanding of banking concepts:
• KYC/AML, onboarding, payments, lending lifecycle, account servicing, risk & compliance
• Excellent communication and documentation skills.

Preferred / Good to Have

• Experience working in Agile/Scrum environments; familiarity with Jira/Confluence/Azure DevOps.
• Exposure to data analysis (SQL basics), reporting, dashboards, or analytics use cases.
• Knowledge of regulatory areas (examples: AML, FATCA/CRS, GDPR, RBI guidelines—based on region/project).
• Exposure to core banking systems, digital banking platforms, or payment gateways.

Tools & Methodologies

• Requirement tools: Jira, Confluence, Azure DevOps, MS Visio/Lucid chart
• Documentation: MS Office, SharePoint
• Process modeling: BPMN, flowcharts, UML (use case/activity diagrams)
• Testing support: UAT planning, defect management, test case design

Thank you for expressing interest in this role at TCS. We will review your application and reach out to you if your profile aligns with our requirements for this opportunity.

Application Deadline: 30-May-2026

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