End User Support Specialist

EUC / Desktop Support Engineer (L1) | Onsite | Sandnes, Norway | Full-Time B2B Contract

📍 Location: Sandnes (Onsite)

💼 Employment Type: Full-Time | Freelance / B2B Contract

💰 Rate: €3,800/Month

🕒 Schedule: Monday–Friday | Standard Business Hours

Hiring For

Desktop Support Engineer | Deskside Support Engineer | IT Support Engineer | EUC Support Engineer | End User Computing (EUC) Specialist

We are currently hiring an experienced EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Sandnes. This opportunity is ideal for professionals with strong hands-on experience in desktop support, end-user computing, deskside troubleshooting, and enterprise IT support environments.

The selected candidate will be responsible for delivering onsite technical support, managing IT incidents and service requests, and ensuring smooth day-to-day IT operations for end users in a corporate environment.

Key Responsibilities

• Provide onsite desktop and deskside support for hardware, software, and network-related issues
• Perform IMAC activities (Install, Move, Add, and Change) along with break/fix support
• Manage device lifecycle activities including imaging, deployment, configuration, patching, and upgrades
• Support Windows 10/11 environments and basic macOS troubleshooting
• Troubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devices
• Work with SCCM, Microsoft Intune, and ServiceNow for device management, ticket handling, and asset tracking
• Handle Active Directory tasks including user account management and password resets
• Provide VIP and executive support with timely issue resolution
• Ensure endpoint security compliance, antivirus monitoring, and patch management
• Follow ITIL processes including incident management, service requests, and problem management
• Coordinate with internal IT teams and vendors for escalations and issue resolution

Required Skills & Experience

• 3–5 years of experience in Desktop Support, Deskside Support, EUC Support, or IT Support roles
• Strong hands-on experience with Windows 10/11 administration and troubleshooting
• Basic knowledge of macOS support
• Experience working with SCCM, Microsoft Intune, and ServiceNow
• Knowledge of Active Directory, user administration, and basic networking concepts
• Experience supporting enterprise or corporate IT environments
• Strong troubleshooting, communication, and end-user support skills
• Ability to work independently in an onsite support environment

Preferred Keywords for Recruiter Search

Desktop Support Engineer OR Deskside Support Engineer OR EUC Engineer OR IT Support Engineer OR End User Computing Engineer OR Technical Support Engineer OR Field Support Engineer OR Helpdesk Support Engineer

Why Join

• Long-term full-time B2B contract opportunity
• Exposure to enterprise-level IT infrastructure and technologies
• International and professional work environment
• Immediate onboarding opportunity
• Stable onsite role with standard business hours