Product Release Manager

Job Details

Description

Key Responsibilities

Release Planning & Execution

Own the product release calendar, including major launches, minor releases, and patches.
Translate product roadmaps and engineering delivery plans into clear, executable release plans.
Coordinate release readiness activities across Product, Engineering, QA, Marketing, Sales, Support, and Services.
Facilitate go/no‑go release decisions and manage release milestones.

Cross‑Functional Coordination

Serve as the primary point of contact for all release-related activities.
Lead cross-functional release meetings and enforce clear roles, responsibilities, and timelines.
Ensure dependencies, risks, and blockers are identified early and actively managed.

Readiness & Enablement

Ensure all customer-facing and internal stakeholders are release-ready, including:

Documentation
Training and enablement materials
Release notes and customer communications
Support and Services preparedness

Partner closely with Product Marketing on launch planning and messaging.

Governance & Quality

Define and maintain release management processes, standards, and best practices.
Ensure releases meet quality, compliance, and security requirements.
Drive continuous improvement through retrospectives and data-driven insights.

Communication & Transparency

Provide clear, consistent release status updates to leadership and stakeholders.
Maintain release dashboards, timelines, and artifacts.
Actively manage expectations and communicate changes, risks, and impacts.

Qualifications

Required

5+ years of experience in release management, product operations, program management, or related roles.
Strong experience working in product-led, software or SaaS organizations.
Proven ability to coordinate complex, cross-functional initiatives.
Excellent communication and stakeholder management skills.
Strong organizational skills with attention to detail and follow-through.
Experience with Agile / Scrum / Scrum@Scale or similar delivery models.

Preferred

Experience supporting cloud, enterprise, or platform-based products.
Familiarity with DevOps, CI/CD pipelines, and modern release practices.
Experience working with global teams.
Background in Product Management, Engineering, or Technical Program Management.

Success Metrics

On-time, predictable releases.
High release quality (low post-release defects or escalations).
Strong cross-functional alignment and stakeholder satisfaction.
Consistent, repeatable release processes adopted across teams.
Improved organizational readiness and launch effectiveness.

Why This Role Matters

The Product Release Manager is a force multiplier—ensuring that great product ideas turn into successful customer outcomes. This role bridges strategy and execution, enabling teams to ship faster, with higher quality, and greater confidence.

Product Release Manager

Key Skills

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