Senior Director of Operations

Barden is proud to be partnering with a leading Irish organisation to appoint a Senior Director of Operations to lead a critical function within their business. This is a senior leadership role with full responsibility for operational performance, customer experience, and transformation at scale.

• If you are motivated by the opportunity to shape and evolve a major operational function, then we should talk.
• If you’ve operated at senior leadership or COO/Director level with responsibility for large teams and complex operations, then we should talk.
• If you are an experienced operations leader from a regulated environment with a track record of delivering at scale, then we should talk.

“We have a strong operational foundation, but this is about what comes next. We’re looking for a leader who can balance operational excellence with meaningful transformation- someone who can lead at scale while evolving how we serve our customers into the future.” – Chief People Officer, Ireland.

Sitting on the Senior Leadership Team, this person will play a key role in shaping strategy, driving efficiency, and ensuring the organisation continues to deliver for customers in a highly regulated environment. This is a pivotal leadership role with responsibility for a large, complex operational function (c. 400 people), spanning several critically important business units.

This role comes with real scope and accountability, from maintaining a high-performing operational engine to leading critical programmes across resilience, regulation, and customer transformation. The opportunity is to influence both how the organisation operates today and how it evolves over time.

Working closely with executive peers, group functions, and key governance bodies, this person will be central to decision-making and delivery. Success will come from balancing control and compliance with innovation, efficiency, and customer-first thinking.

Curious? You should be. Hit apply or contact Cole Carroll ([email protected]) and Cole and her team will take things from there. Simple.