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GeekSoft Consulting

Network End‑User Support

GeekSoft Consulting
Netherlands · Full-time · Mid-Senior
  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.



Requirements

  • Provide Hands & Eyes onsite support services with occasional IMAC (Install, Move, Add, and Change) activities
  • Support additional ad-hoc Time & Material (T&M) requests as required by the client
  • Provide onsite support for network infrastructure devices, including but not limited to: Routers, Switches, Firewalls, Wireless LAN Controllers (WLCs), Wireless Access Points (APs)
  • Perform visual inspections and health checks of network devices, including power status, LED indicators, and display panels
  • Execute patch cabling activities for both fiber and non-fiber connections within network racks and secured cabinets Patch cables and related materials will be provided by the Client
  • Replace faulty hardware components or complete network devices as required Replacement parts and spare equipment will be provided by the Client
  • Coordinate RMA activities and hand over defective components to OEM/vendor representatives
  • Manage and maintain onsite network spare inventory, including equipment and related components
  • Provide basic physical support for end-user devices, including: Desktop PCs, Laptops, Printers
  • Perform installation, relocation, addition, and modification activities for in-scope network hardware
  • Support physical relocation, de-installation, installation, and cascading of network devices and related equipment
  • Execute basic software configuration tasks to facilitate remote access and support by offshore teams
  • Perform software, firmware, and patch upgrades based on documented runbooks provided by the remote network management team, particularly where remote execution is not feasible
  • Adhere to all client-defined ITSM processes, standards, and operational procedures
  • Participate in Major Incident Management bridges from the onsite location, including execution of assigned actions and providing real-time status updates
  • Attend governance and operational review meetings and provide reports using approved reporting tools
  • Participate in scheduled disaster recovery (DR) exercises and support continuity validation activities
  • Conduct onsite radio frequency and wireless signal analysis using approved toolsets provided by the Service Provider
  • Prepare and deliver wireless analysis and assessment reports to the Client



Benefits

  • A challenging, innovating environment.
  • Opportunities for learning where needed.

Key Skills

Ranked by relevance

wireless firewalls switches routers lan
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Country Guide

Netherlands

30% Tax Ruling for expats

Posted
May 08, 2026
Type
Full-time
Level
Mid-Senior
Location
Leeuwarden
Company
GeekSoft Consulting

Industries

IT Services IT Consulting

Categories

Information Technology

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