People & Culture (HR) Operations Specialist

As a People & Culture Operations Specialist, you will play a key role in delivering a seamless and high-quality employee experience across the full employee lifecycle. You will be responsible for end-to-end P&C operational processes, ensuring accuracy, compliance, and excellent service to employees and stakeholders. This role is ideal for someone who is detail-oriented, service-driven, and comfortable working with HR systems and data in a fast-paced, international environment. 

Employee Lifecycle Management

• Manage end-to-end onboarding processes, including pre-boarding activities (offer letter preparation, background checks) and onboarding activities (orientation and training coordination).
• Oversee offboarding processes, including managing documentation and conducting or coordinating exit interviews.

HR Operations & Data Management

• Maintain and manage employee data, ensuring accuracy and completeness in HRIS systems.
• Prepare and manage HR documentation in line with local policies and compliance requirements.
• Ensure the employee knowledge base and self-service content are accurate and up to date.

Payroll & Compensation Support

• Prepare and validate payroll-related data, ensuring timely and accurate salary payments.
• Manage salary change operations and coordinate with payroll providers and internal stakeholders.
• Support payroll vendor relationships and resolve payroll-related queries.

Benefits & Employee Support

• Administer employee benefits programs, including communication of benefits and handling employee inquiries.
• Act as a first point of contact for employee questions, delivering a high standard of customer service.

Reporting, Surveys & Quality Control

• Support performance management processes, including reporting and data quality checks.
• Coordinate employee satisfaction surveys, collect and analyze data, and contribute to actionable insights for continuous improvement. 

• Solid knowledge of HR / People & Culture operations
• Strong experience working with HRIS systems and employee data (Workday)
• Excellent attention to detail and high standards of data accuracy
• Strong communication skills and a service-oriented mindset
• Analytical skills with the ability to interpret and report on HR data
• Strong time management and prioritization abilities
• Good understanding of compliance and HR policies
• Problem-solving mindset with the ability to work independently
• Fluent French / advanced English 

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.