Event Operations & Ticketing Coordinator - Fixed term

About Chain of Events

Chain of Events is a pioneering event organization company creating world-class, large-scale conferences at the intersection of AI, digital assets and emerging technologies.

We are the force behind:

• Paris Blockchain Week (now Signal Week) — where traditional finance meets digital assets
• RAISE Summit — the leading global event dedicated to Generative AI for enterprises
• Machina Summit — focused on Robotics and Embodied AI
• And more to come…

Our events bring together global leaders, innovators, investors, and decision-makers to shape the future of transformative industries.

About the Role

We are looking for an Event Operations & Ticketing Coordinator to support the delivery of RAISE Summit and Machina Summit.

This role is central to ensuring a smooth and high-quality participant experience, from ticket purchase to on-site access.

You will work closely with our all teams to manage ticketing systems, participant data, and on-site registration.

This is a hands-on role for someone highly organized, detail-oriented, and comfortable working in a fast-paced event environment.

This is a freelance or fixed-term contract (CDD) mission, running from late May to mid-July 2026.

Key Responsibilities

1. Ticketing & Registration Management

• Support the setup and management of the ticketing system (creation of ticket types, categories, pricing, access levels)
• Ensure all ticket flows are properly configured and tested
• Monitor registrations and ensure data accuracy and consistency
• Manage participant databases and ensure proper segmentation (VIPs, speakers, partners, attendees, etc.)
• Ensure all participants receive correct tickets, confirmations, and communications

2. Data & Participant Experience

• Maintain clean and structured participant data across systems
• Coordinate with marketing and customer success to ensure proper communication flows (emails, confirmations, reminders)
• Support issue resolution related to tickets, registrations, and access
• Help improve the overall attendee journey from registration to event access

3. Event App & External Tools Coordination

• Support the development and setup of the event mobile app with external vendors
• Ensure all participant data, agendas, and access information are correctly integrated
• Test and validate features before launch (profiles, networking, schedules, etc.)

4. Cross-Team Coordination

• Work closely with Sales, Operations, and Customer Success to ensure all ticketing requirements are aligned
• Support partners and sponsors regarding ticket allocations and access
• Ensure all ticketing-related elements are aligned with the global event planning timeline

5. On-Site Operations (Key Part of the Role)

• Manage on-site registration and check-in operations
• Oversee badge printing and distribution
• Coordinate access control across different zones
• Supervise hosts, hostesses, and volunteers on registration desks and access control points
• Ensure smooth participant flow and minimize waiting times
• Act as a first point of contact for participant issues and resolve problems in real time

6. Post-Event Support

• Support reporting on ticketing performance and participant flows
• Help identify areas of improvement for future editions

Profile

Required

• 1–3 years of experience in events, operations, ticketing or similar roles
• Strong organizational skills and attention to detail
• Comfortable working with tools, data, and systems
• Ability to handle multiple tasks in a fast-paced environment
• Strong problem-solving mindset and reactivity
• Fluent in English (French is a plus)

Ideal

• Experience with ticketing or registration platforms (Swoogo knowledge is a plus)
• Experience in large-scale events or conferences
• Experience managing on-site operations or guest experience
• Interest in AI, tech, or innovation ecosystems

Why Join This Role?

• Be at the heart of two of the most ambitious tech events in Europe
• Gain hands-on experience in large-scale event operations
• Work with an international and fast-paced team
• Direct exposure to global leaders in AI, robotics, and emerging technologies