NOC Engineer

Q-Free is a global leader in intelligent transportation systems, spearheading innovative solutions for tolling, traffic management, and active transportation. Embracing innovation and harnessing the power of technology, we address daily mobility challenges, shaping a future where people, goods, and data travel safely, efficiently, and sustainably.  With a four-decade legacy, Q-Free's vision extends beyond geographical boundaries, serving customers worldwide in Europe, Asia, Australia, and the Americas. 

To learn more about how Q-Free is shaping the future of intelligent transportation, visit www.q-free.com  or connect with us on LinkedIn. 

NOC Engineer

Q-Free Sweden is looking for a NOC Engineer to join our Network Operations Center (NOC) in Solna. In this role, you will be a contributor in our 24/7 operations, monitoring, operating and maintaining infrastructure supporting tolling and traffic solutions. The role requires working in rotating shifts and ensuring high availability, performance, and security of primarily Linux-based systems. The engineer is also expected explore the possibility to automate operational tasks through scripting in Python or Java.

About Q-Free

Q-Free develops technology that makes mobility safer, smarter and more sustainable. Since our start in Trondheim in 1984, we have grown into an international technology company with solutions used on roads and transport networks around the world. We often call ourselves “the big little company”—small enough for you to be seen and heard, yet large enough for your work to have a global impact.

Key responsibilities

• Monitor network systems, servers, and services in real time using NOC tools
• Detect, troubleshoot, and resolve incidents, outages, and performance issues
• Perform routine system administration on Linux-based environments
• Escalate complex issues to appropriate teams following defined procedures
• Create tickets in JIRA when neccessery and to follow-up these tickets
• Maintain system uptime and ensure SLA compliance
• Be able to suggest improvements to existing instructions and to document incidents and procedures.
• Collaborate with sevice and development teams in English

Qualifications

We are looking for someone who has

• Strong skills in Linux system administration (e.g., file systems, disc administration, processes, networking, permissions)
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls)
• Experience with Service tools for ticket handling (JIRA, Confluence, Remedy, Service now or similar)
• Experience with monitoring tools (e.g., Nagios, Zabbix, NetXMS, Prometheus, or similar)

It’s a plus if you also have

• Basic database knowledge (SQL)
• Experience with log analysis tools (e.g., ELK stack)
• Understanding of ITIL processes (incident, problem, change management)
• Version control systems (e.g., Git)
• Scripting/programming skills in Python (preferred for automation)
• Scripting/programming skills in Java (for tooling or backend systems)

Working hours and setup

This position is part of a rotating shift schedule to ensure 24/7 operations and may include nights, weekends and public holidays. On-call duty may also be required. Ability to remain alert and effective during extended monitoring periods.

• Must be comfortable working in a 24/7 operational environment following a rolling schema
• Self going individual who is comfortable with working most of the time alone

Soft Skills & Personal Attributes

• Strong analytical and problem-solving skills
• High attention to detail and situational awareness
• Ability to work under pressure and handle critical incidents calmly
• Ability to work alone during shifts
• Good communication skills in English & Swedish (written and verbal)
• Team-oriented with a proactive mindset
• High sense of responsibility and reliability

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 1–3+ years of experience in a NOC, system administration, or similar role
• Relevant certifications are advantageous (e.g., Linux, networking, cloud)

What we offer

• A key role in an environment delivering mission-critical services with high availability requirements
• The opportunity to work with experienced professionals and learn from sharp minds in the industry
• A culture that values collaboration, development and continuous improvement
• The opportunity to contribute to automation and more efficient operational processes
• An international workday—our solutions are used globally

Ready to join us?

This position is based in Solna, Sweden.

Send us your application and tell us how you can contribute to our journey.