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Forvis Mazars in Qatar

Senior Application Support Specialist Expert

Forvis Mazars in Qatar
Qatar · Full-time · Mid-Senior

Responsibilities

  • L1 and L2 Support – Ensuring timely troubleshooting and problem resolution within SLA
  • Creating and maintaining Requirement Document, Integration document, Impact Analysis, RCA, and Solution Document
  • Creating and maintaining user manual and admin manuals
  • Onboarding of New Users (Supporting Application Training)
  • Working with Cross-Functional Teams
  • Manage stakeholders’ communication, support change management, manage business demand deliveries
  • Document and communicate assigned work and progress to immediate project team, and management
  • Support the organization’s project management policy, practice and methodology
  • Acts as the subject matter expert (SME) for enterprise application support, ensuring architectural integrity, performance optimization, and operational excellence
  • Defines and enforces standards, methodologies, and best practices for application support, change management, and automation across teams
  • Leads process improvement, innovation and automation initiatives
  • Provides project management leadership for multiple (often competing or coinciding) projects as evidenced by project planning, problem resolution, change control and quality assurance activities.
  • Leads project task force meetings or work groups for multiple projects. Ensure distribution and documentation of minutes, vendor project correspondence and status reports as required.

Qualification

  • Bachelor in IT or Relevant
  • Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.

Experience

  • Overall, 12 years’ experience in similar skill set.
  • Excellent verbal and written communication skills in English.
  • Proficient verbal and written communication skills in Arabic
  • (Preferred).
  • Excellent customer interaction attitude and behavior
  • Experience collaborating with including Infrastructure, Security, Telecom, and Network Operations, to ensure end-to-end system stability and compliance.
  • Strong experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.)

Skill Set

In one or more in areas, like Enterprise systems (MS Dynamics 365 SAAS (CRM), IBM Maximo Application Suite, Oracle EBS 12.2.X/Fusion, ARM), Microsoft technologies (Azure, .NET Framework, SQL Server, SharePoint), Oracle Techstack (Primavera P6, Unifier, Oracle Cloud Infrastructure (OCI), Oracle Database), OpenText techstack (Content Management, BPM, Application Monitoring Tools).

Key Skills

Ranked by relevance

oracle sql server firewalls server cloud saas sql crm
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Posted
Mar 24, 2026
Type
Full-time
Level
Mid-Senior
Location
Doha Metropolitan Area

Industries

Accounting

Categories

Information Technology

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