Help Desk Engineer/System Administrator

Smarter is a management company responsible for defining the overall strategy of investment activities and ensuring optimal management and development strategies for each business unit within the group. The main areas of activity and focus of our company include the international fintech community SFORS (https://sfors.com), the brokerage company Statok (https://statok.global), and the product company Pine Software (https://pinesoftware.com.cy)

We’re looking for a Help Desk Engineer/System Administrator to join Pine Software.

Responsibilities:

• Administration of office IT infrastructure

• Procurement, maintenance, and support of employees IT equipment

• Inventory of employees IT equipment, maintaining an equipment storage

• User services management

• Assistance with network administration

• Assistance with servers and virtual machine administration

Requirements:

• 1+ year of experience as a Help Desk Engineer/System Administrator or graduate of a Technical University

• Office IT infrastructure administration and support experience

• Working with vendors and stores

• Experience working with Windows 11, MacOS

• Experience working with Excel/Google Sheets, ESET Protect (ERA), Jira

• Experience in searching for and selecting IT equipment, communicating with suppliers

• Experience configuring automation (Bash, Powershell)

• Network administration experience (Mikrotik, Fortinet) would be an advantage

• Servers administration experience (Ubuntu, Windows Server) would be an advantage

• Experience configuring and working with Users Management Tools

• Possibility to visit the office in Kyiv

Nice to have:

• Knowledge of switching, routing, and protocols such as LACP, STP, DHCP, DNS, MLAG, and BGP

• Experience with Slack, Jira, Google Workspace, ESET, etc.

• Experience working with network equipment (routers and switches)

Company Offers:

• Care from Day One — medical insurance from your first day, including dental care, massage, and professional psychological support

• Work-Life Balance — 25 days of paid vacation + 30 days of paid sick leave

• Investment in Your Energy — partial reimbursement for sports and fitness activities

• Growth & Learning — coverage for English or Ukrainian language courses and a dedicated professional development budget

• Knowledge Library — office books and access to the Kuka online library

• Island Relaxation — up to 14 days per year at the company villa in Cyprus

• Modern Workspaces — Unit City (Ukraine) with full power-backup infrastructure

Pine Software is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note, that only shortlisted candidates will be contacted. Thank you for considering Pine as your next career move!