Director Program Management Office

The PMO Director is responsible for leading and overseeing the organization’s Project Management Office (PMO). This role ensures successful delivery of strategic initiatives by establishing strong project governance, managing a team of Project Managers and technical resources, and implementing standardized project management methodologies.

In addition to leadership responsibilities, the PMO Director may directly manage key or strategic projects as a Project Manager when required, particularly for high-priority, complex, or cross-functional initiatives.

The role ensures project execution excellence, alignment with business objectives, and continuous improvement across the organization’s project portfolio.

Key Responsibilities

PMO Leadership & Strategy

• Establish and lead the Project Management Office (PMO) strategy aligned with company goals.
• Define and implement project management standards, methodologies, tools, and governance frameworks.
• Oversee the project portfolio, ensuring alignment with business priorities and strategic initiatives.
• Develop and maintain PMO policies, processes, and best practices to ensure consistency and efficiency.

Team Leadership & Management

• Lead, mentor, and manage a team of Project Managers and technical project resources.
• Provide coaching, guidance, and performance management for PMO team members.
• Ensure effective resource allocation and capacity planning across projects.
• Foster strong collaboration between project management, engineering teams, and business stakeholders.

Project Governance & Delivery

• Establish and maintain project governance structures, including steering committees, reporting frameworks, and approval processes.
• Monitor project progress, risks, issues, and dependencies across the project portfolio.
• Ensure projects are delivered on time, within scope, and within budget.
• Implement risk management, change management, and escalation procedures.

Direct Project Management

• Serve as Project Manager for key or complex projects when required.
• Lead planning, execution, monitoring, and closure of assigned projects.
• Coordinate with technical teams, vendors, and business stakeholders to ensure successful delivery.
• Ensure adherence to PMO standards, governance, and project management methodologies.

Stakeholder Management

• Act as the primary interface between business stakeholders, and project teams.
• Provide executive-level reporting and portfolio insights.
• Facilitate alignment and decision-making across cross-functional teams and leadership.

Process Improvement & Reporting

• Establish KPIs, dashboards, and portfolio reporting frameworks.
• Identify opportunities to improve project delivery efficiency and PMO maturity.
• Promote adoption of Agile, Waterfall, or hybrid methodologies where appropriate.

Required Qualifications

• Bachelor’s degree in Engineering, Information Technology, Computer Science, Business Administration, or related field
• 10+ years of experience in IT project or program management
• 5+ years leading project teams, PMOs, or project portfolios
• Proven experience managing both project managers and technical delivery teams
• Strong experience in IT governance and project delivery frameworks

Preferred Certifications

• PMP (Project Management Professional)
• PgMP / PRINCE2
• Agile certifications (SAFe, Scrum, PMI-ACP)

Key Skills

• PMO governance and portfolio management
• Strategic planning and execution
• IT project delivery leadership
• Stakeholder and executive communication
• Risk and financial management
• Resource planning and capacity management
• Agile and traditional project methodologies