IT Onsite Engineer

• Zurich
• Work experience
• IT
• Fulltime
• Code: 9177
  
  

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.

Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight. As a IT Onsite Engineer Switzerland you will provide high-quality onsite support across operational, production, and office environments, ensuring stable and continuous IT workplace services, local infrastructure, and where applicable OT systems. As the hands-on support presence at the site, the role will deliver timely onsite interventions, support business-critical systems, and collaborate closely with central IT teams, external partners, and production stakeholders. Responsibilities also will include IMACD activities and related onsite services. Through a strong onsite presence, the engineer will help minimize downtime, ensure fast response times, and maintain reliable service continuity for Zurich and other sites.

Your tasks

• Provide advanced onsite support for digital workplace and IT/OT environments, including hardware, peripherals, industrial PCs, local special software, and collaboration tools, as well as executing break‑fix tasks, device commissioning, component swaps, and warranty handling
• Resolve onsite incidents and service requests that cannot be solved remotely, ensuring stable operations across interconnected IT and OT systems
• Perform IMACD and JLM (Joiner–Mover–Leaver) activities across all relevant onsite IT/OT assets, supporting installation, testing, maintenance, migrations, rollouts, and general infrastructure changes
• Collaborate with vendors, third‑party specialists, system integrators, and central 1st/2nd/3rd‑level support teams, coordinating onsite interventions and maintaining clear communication with all involved parties
• Ensure accurate documentation and asset management, including special peripherals, local systems, CMDB entries, solution inventories, and high‑quality ITSM ticket handling in ServiceNow
  
  

Your Profile

• Completed IT apprenticeship (Informatiker EFZ, ICT-Fachmann EFZ) or equivalent practical IT education
• Good skills and Proficiency with Microsoft 365 and Azure Cloud environment
• Familiarity with cybersecurity standards and operational security practices
• Hands-on experience with industrial PCs (IT/OT), embedded systems, and legacy technologies
• Excellent troubleshooting, analytical, and communication skills·
• Independent, structured, and pragmatic working approach with strong problem-solving ability
• Fluent in German (must criteria) and English
  
  

We offer

We offer an attractive position in a global and dynamic company. Through competitive employment conditions, you will have the opportunity to develop both professionally and personally. Our benefits system is created with our people’s best interest in mind and designed to aid in everyday life and situations. Take a look at them on our website by clicking below: www.srtechnics.com/careers/employee-benefits

If you wish to apply to this position, kindly fill out the application form.

For other inquiries please contact us at: [email protected]

Please note that due to Swiss immigration regulations, we currently only consider applicants holding an EU passport, Swiss passport or a Swiss working permit.

• Kristina Ivanovic
• Talent Acquisition Specialist