Production Operations Specialist (All projects, Global)

Laba Group is one of the largest international EdTech companies in Eastern Europe. Currently, our team consists of over 800 colleagues united by a single mission: to improve people's lives through relevant and systematic knowledge.

In 10 years, we have launched over 1,400 courses and educated more than 200,000 students globally. We have also created 5 online education brands:

• Laba - an online business school
• Skvot - a school of popular culture
• robot_dreams - a platform for growth in IT
• Vocabulaba - a school of English for professionals
• elvtr - an online school in the US and the UK
  
  

We are seeking a Junior Production Operations Specialist. The main goal of this role - supports the efficiency, transparency, and consistency of production processes across multiple markets. The role ensures that key operational documents, reports, and workflows are maintained accurately and used effectively by production teams.

Acting as a bridge between global operations and local production teams, this role monitors operational data, identifies risks or inconsistencies, and helps implement tools and processes that improve coordination and decision-making.

What will be the main responsibilities of this position?

• Ensure the quality and reliability of operational data used in production planning and reporting
• Maintain and reinforce operational reporting standards across production teams
• Identify gaps, inconsistencies, or potential risks in operational data
• Track key production metrics and highlight deviations and risks
• Prepare summary reports and operational updates for senior management
• Support the implementation and adoption of operational processes, tools, and reporting standards
• Help teams align their work with established processes
• Assist in resolving operational bottlenecks in collaboration with production and BA teams
• Collect feedback from production teams on challenges or process gaps
• Collaborate with BA and DA teams to improve workflows and reporting structures
• Facilitate communication between stakeholders when resolving issues or implementing changes
  
  

Requirements

What skills and experience are considered necessary?

• 1+ year of experience in operations, project coordination, business operations, marketing operations, or similar roles
• Experience working with business reports, planning documents, or performance tracking
• Experience of cross-team coordination or process implementation
• Basic understanding of business and financial concepts
• Ability to interpret operational metrics and connect them with business performance
• Strong Excel skills (data validation, formulas, working with large datasets)
• Familiarity with BI or reporting tools (e.g., Power BI, Tableau, Looker Studio, or similar)
• Strong attention to detail and ability to work with structured data
• Clear communication skills and ability to explain processes to non-technical teams
• B2+ level of English
  
  

Skills that would be "nice to have":

• Understanding of marketing, digital products, or EdTech market
• Business education (Marketing, Management, Economics, Finance)
• Familiarity with project management tools (Asana, Jira, etc.)
• Basic understanding of data analysis
• Experience supporting process improvements
• Experience working with cross-regional or international teams
  
  

Benefits

Why Laba Group is the Place to Be🔥:

• Flexible full-time. We focus on results, not hours worked: manage your own time, stay connected with the team, and meet deadlines
• Remote, onsite, or hybrid - it's up to you! Our modern workspace in Kyiv is fully equipped with everything you need
  
  

As part of our team, you'll get:

• Access to all Laba Group courses for you and your family
• Compensation for external training, sports, and mental and physical health, helping you stay balanced and prioritize your well-being
• Unlimited vacation after 6 months of working with us. Plan according to your needs and adjust based on workload intensity and generous sick leave, because rest is essential for your health.
• We create a supportive environment where facing challenges and making mistakes isn't scary. A place to find like-minded people and become part of a larger community. A service that truly puts the client first
• We champion a proactive mindset, bold ideas, and a willingness to embrace change. Laba isn't about going with the flow — it's about pushing the world forward
• We provide only up-to-date insights from market experts—knowledge that can be immediately applied in practice, transforming workflows even during the learning process. Our products are designed for decisive action in business and careers
• No micromanagement or unnecessary bureaucracy: directly impact the product and see the results of your work quickly
• A socially responsible environment: we regularly launch charity projects and fundraisers to support Ukraine and its defense forces
• Vertical and horizontal growth: 83% of our Heads of Departments and Team Leaders have been promoted internally
  
  

Our recruitment process is transparent and straightforward.

Three stages: an interview with the Recruitment → Test Task → an interview with the HM's team →

After that, the job offer will be in your inbox.🙌

We're not looking for perfect candidates. We're looking for bold and "one of us" people. 💛

Join the team. It's going to be an amazing journey.