Project Manager - PMO

Brief Description

Zywave is seeking a highly organized, collaborative PMO professional to join our Marketing Operations team. In this role, you will drive structure, visibility, and accountability across major marketing initiatives. You’ll support cross-functional teams by establishing project frameworks, managing timelines and workflows, and enabling consistent communication and documentation.

Reporting to the Senior Director of Marketing Operations, you will play a critical role in how Marketing plans, executes, and measures work—ensuring complex initiatives move forward smoothly and efficiently across teams including Demand Generation, Product Marketing, Digital, Events, and MarCom.

This role is ideal for someone who thrives in a fast-paced environment, brings exceptional organizational discipline, and can influence stakeholders across functions.

What You’ll Do

Program & Project Governance

• Build and maintain structured project plans, workflows, and milestone tracking for major marketing initiatives.
• Establish consistent processes for scoping, prioritization, documentation, and reporting.
• Facilitate project kickoffs, weekly syncs, and post-project reviews.
• Ensure stakeholders have clarity on roles, responsibilities, dependencies, and expectations.
  
  

Cross-Functional Alignment

• Serve as a central coordination point across Marketing, Product, Sales, and Revenue Operations.
• Drive alignment between teams to ensure projects move forward as planned.
• Provide proactive communication and updates to keep all team members informed and engaged.
• Support leadership visibility into project status, risks, and resource needs.
  
  

Operational Excellence

• Develop and refine templates, workflows, and best practices for project intake, planning, and execution.
• Identify operational gaps or inefficiencies and recommend process improvements.
• Support workflow governance across key marketing functions such as campaigns, operational updates, content production, and events.
  
  

Tools & Systems

• Manage project tracking within Monday.com (or equivalent tools) and ensure dashboards reflect accurate, timely progress.
• Partner with Marketing Operations to enhance tooling, automations, and reporting.
• Maintain consistent documentation and record-keeping across systems.
  
  

What You Bring

Required

• 3–5+ years of experience in a PMO, program coordination, project support, or operational role.
• Strong organizational skills with the ability to manage multiple deliverables simultaneously.
• Excellent communication, meeting facilitation, and stakeholder management skills.
• Ability to influence across teams without formal authority.
• Experience with workflow/project tools (e.g., Monday.com, Asana, Wrike, Smartsheet, Jira).
• Comfort navigating ambiguity and driving clarity.
  
  

Preferred

• Experience in marketing operations or supporting a marketing organization.
• Background in B2B SaaS or a similarly complex, cross-functional environment.
• Familiarity with Agile or hybrid project methodologies.
• PMO, CAPM, PMP, or similar process-oriented certification.