AI/ML Quality Assurance Engineer

About E2M

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, ecommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Job Summary

We are looking for a dedicated AI/ML Quality Assurance Engineer who will be responsible for ensuring the quality and reliability of AI/ML solutions, models, and intelligent systems. You will develop and execute test plans, validate model performance, collaborate with AI developers, and automate testing where applicable.

Key Responsibilities

Design, develop, and execute comprehensive test plans and test cases for AI/ML models and AI-enabled applications (functional, non-functional, regression, performance)
Validate AI model accuracy, stability, robustness, fairness, and reliability under diverse scenarios
Collaborate closely with AI engineers / data scientists to understand model behaviour and requirements
Automate validation workflows using scripting languages/tools
Track, investigate, and report issues/defects; work with developers for root-cause analysis
Ensure end-to-end testing of data pipelines feeding AI system
Contribute to continuous improvement of the AI QA framework and standards
Create test documentation, results reports, and QA metrics dashboards
Participate in planning and QA strategy discussions

Technical Skills

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, IT, Engineering, or related field.
3+ years overall QA experience (manual + automation; preferably including AI systems)
At least 1 year of hands-on experience with AI/ML system testing or AI solutions
Familiarity with automation tools (Selenium, PyTest, JUnit, or similar)
Knowledge of version control (Git), CI/CD principles, test management tools
Understanding of data validation, model evaluation metrics, bias/fairness checks

Soft Skills

Strong analytical and problem-solving ability
Excellent communication and collaboration skills
Detail-oriented, proactive in eliminating defects early
Ability to work in cross-functional teams

Nice-to-Have

Experience in automated model testing frameworks
Knowledge of NLP, computer vision, or deep learning testing
Experience with cloud platforms (AWS / GCP / Azure)
Certifications in AI/ML or QA (ISTQB, AI certification etc.)

AI/ML Quality Assurance Engineer

Key Skills

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