Associate Product Manager

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. This is an opportunity for growth and leadership exposure on a high-performing team, cross-functional team, working on a high-growth product.

What the day will look like

• Develop, scope, test, and launch new product features prioritized based on client needs and product vision.
• Work directly with broking leadership and cross-functional team to improve revenue growth and efficiency through new products, approaches, services, and solutions tailored to the insurance marketplace.
• Analyze customer needs, conduct strategic analyses, customer/competitor research, and market sizing.
• Collect, analyze, and synthesize both user data and internal product feedback.
• Support marketing strategy and planning aligned to business priorities and growth outcomes.
• Consolidate global product metrics into concise reports to demonstrate product growth, revenue & metrics that pertain to performance.
• Build product awareness and internal user base by conducting product demos, leading training sessions, and creating training documentation.
• Provide high-level customer support, raising to the development team when needed.
• Partner with designers, engineers, brokerage, operations, sales, marketing, legal and other internal teams.

Skills and experience that will lead to success.

• 3+ years in a product management role.
• Experience making high-level design and implementation decisions in partnership with product, design, and engineering teams in an agile environment.
• Exceptional people skills capable of interacting with senior officers of major companies and within the firm.
• A storyteller who communicates the product vision with excellent verbal and written communication skills.
• Project management skills that keep initiatives on task: track, measure, report. and scheduling meetings. Attention to detail and key performance indicators.
• Ambitious demeanor where accountability and satisfaction are second nature. Results-focused.
• Ability to make good business decisions, while keeping manager informed.
• Technical proficiency to learn the platform, CRM system and internal tracking systems.
• A background in insurance is preferred. Managed Services provider experience is a plus.
• Strong proficiency in Microsoft Office experience required.
• Experience working within an agile environment is a plus.

Education: Bachelor's Degree and/or equivalent experience in product management