Program/Project Manager Desktop Refresh | Singapore

Program/Project Manager Desktop Refresh

We are seeking a Program/project manager with deep experience leading large-scale enterprise desktop refresh and end-user computing (EUC) transformation programs across complex global environments.

This role will take strategic ownership of multi-year device lifecycle programs, driving modernization of the enterprise desktop estate across multiple regions. The successful candidate will lead cross-functional teams across Infrastructure, Security, End-User Computing, Procurement, and Business stakeholders while partnering closely with senior leadership and executive stakeholders to ensure successful program delivery.

The position requires a leader who can translate enterprise technology strategy into scalable deployment programs, manage significant budgets, and drive adoption across business units in a highly regulated environment.



What's on Offer

• Job Type: Multi-Year Contract
• Industry: Global Banking
• Coverage: Singapore | APAC

Mandatory:

• Work with 30000-60000 devices across APAC region
  
  

Key Responsibilities

Program Leadership

• Lead and govern large-scale enterprise desktop refresh programs spanning multiple regions and business units.
• Define and drive the strategic roadmap for device lifecycle management, including refresh cadence, standardisation, and modernization initiatives.
• Translate enterprise technology strategy into scalable deployment programs and operational frameworks.

Executive Stakeholder Management

• Serve as the primary interface to senior leadership and C-suite stakeholders for program updates, risk management, and strategic alignment.
• Prepare and deliver executive presentations, board-level updates, and program dashboards.
• Align business leadership, technology teams, and vendors to ensure enterprise-wide adoption.

Financial & Portfolio Management

• Own multi-million dollar program budgets, including CapEx/OpEx forecasting, financial governance, and cost optimization strategies.
• Manage hardware lifecycle budgeting, asset capitalization, vendor contracts, and financial reporting.
• Develop long-term financial and technology roadmaps for endpoint lifecycle management.

Delivery & Governance

• Oversee end-to-end refresh lifecycle including procurement, build/imaging strategy, application compatibility, deployment waves, migration, and decommissioning.
• Establish program governance structures, including risk management, compliance oversight, and delivery frameworks.
• Drive regional rollout strategies across APAC offices, ensuring minimal business disruption.

Cross-Functional Leadership

• Lead large cross-functional teams including EUC engineering, infrastructure, security, service management, procurement, and external vendors.
• Manage vendor relationships including hardware providers, deployment partners, and managed service vendors.
• Coordinate geographically distributed teams and large-scale deployment operations.

Operational Excellence

• Implement best practices in device lifecycle management, endpoint security, and asset governance.
• Ensure compliance with enterprise security standards, regulatory requirements, and endpoint management frameworks.
• Drive continuous improvement across deployment efficiency, automation, and user experience.
  
  

Required Experience

• 8-12+ years of IT Project / Program Management experience, preferably within enterprise infrastructure or End-User Computing (EUC) environments.
• Proven track record delivering large-scale desktop or laptop refresh programs (5,000+ endpoints preferred).
• Experience leading regional or global enterprise deployment programs across complex organizations.
• Strong experience managing large program budgets, financial governance, and vendor contracts.
• Demonstrated ability to engage and influence senior leadership and C-suite stakeholders.
• Deep understanding of device lifecycle management, endpoint security, and enterprise desktop architecture.
• Familiarity with enterprise project and portfolio management tools such as Clarity, ServiceNow, or Microsoft Project.
• Experience within investment banking or financial services technology environments strongly preferred.
• Strong leadership capabilities managing distributed teams across multiple geographies.
  
  
  
  

Technical Proficiency

• Enterprise desktop refresh and device lifecycle management
  
• Windows OS upgrades, imaging (SCCM/Intune), and endpoint configuration
  
• Risk, issue, and change management
  
• Deployment wave planning and user migration coordination
  
• Budget tracking and cost control
  
• Adherence to standard Project Lifecycle governance