Head of AI

Omniva connects people, businesses, and communities across the Baltics and beyond. We’ve grown from Estonia’s trusted postal service into a modern, technology-driven logistics company supporting the growth of e-commerce and global trade.

Every day, we help our customers send, receive, and grow — with care, precision, and reliability. Our people are at the heart of everything we do: caring, open, and driven to deliver experiences that feel personal and effortless.

At Omniva, every delivery carries possibility — and every team member helps make that happen.

About The Role

As Head of AI, you will play a central role in shaping and driving AI transformation across the company. As part of the Extended Leadership Team and reporting to the VP of Engineering, you will lead a hands-on transformation mandate with real authority to redesign workflows, deploy AI agents, build our internal AI platform, and embed AI into everyday work across all functions.

This is not a research role — it is execution at scale.

You will define how AI is adopted, governed, and operationalized across operations, finance, customer service, product, and technology — delivering measurable improvements in cost, speed, quality, and automation.

What You’ll Do

• Own and execute the company-wide AI adoption roadmap
• Design and launch Omniva’s internal agentic platform (orchestration, permissions, monitoring, connectors)
• Drive workflow reinvention across all major functions
• Establish architectural and governance guardrails, including data governance, auditability, risk management, and fallback mechanisms
• Deploy LLM-based systems, APIs, orchestration frameworks, and production-grade AI solutions
• Deliver measurable business impact across efficiency, automation, and quality
  
  

What You Bring

• Proven experience leading AI transformation or building AI-first workflows with measurable business impact
• Strong engineering or automation background, with hands-on experience deploying production-grade AI systems
• Experience building and operating internal AI platforms across multiple business functions
• Ability to combine strategic vision with hands-on execution — from rapid prototypes to structured rollout and adoption
• Confidence leading cross-functional change and challenging existing ways of working
• Pragmatic, outcome-driven mindset and comfort operating in ambiguity
  
  

Why you’ll love working here

At Omniva, we live our values every day.

We care — about our people, our customers, and the world we connect.

We are open — to new ideas, innovation, and learning from each other.

We are trustworthy — we do what we promise and take pride in getting it right.

And we enjoy our work — celebrating progress, teamwork, and shared achievements.

You’ll also benefit from:

• A meaningful role in a growing, technology-driven logistics company
• Hybrid work model and flexible environment
• Health insurance or sports compensation
• Five additional vacation days after two years
• Opportunities for personal and professional growth
  
  

✉️ How To Apply

Ready to make your mark?

Apply now and help shape the future of logistics and cross-border commerce with Omniva.

This is a hybrid, office-first position based in Tallinn, Estonia. We are only considering candidates currently located in Estonia.

• Please note: Applications must be submitted in English, which is Omniva’s global working language.