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Shopee

Data Analyst Intern - Customer Service, Regional Operations (Spring 2025)

Shopee
Singapore · Internship · Internship
Job Description

  • Perform data analysis for Customer Service Agents performance and other Service Quality related initiatives such as resolution time optimisation and improving of customer satisfaction surveys
  • Analyse performance data and develop insights on the driving factors behind those figures
  • Perform ad-hoc problem solving

Requirements

  • Currently pursuing a diploma/degree in any relevant disciplines
  • Strong analytical skill and sensitivity to data
  • Strong oral and written communication skill
  • Results and details driven
  • Well organised with good multi tasking ability
  • Positive, team-player, and energetic attitude
  • Strong proficiency in Excel is a must, SQL is a plus

Key Skills

Ranked by relevance

c ui data analysis excel sql ai
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Country Guide

Singapore

High-pay global hub in Asia

Posted
Dec 09, 2024
Type
Internship
Level
Internship
Location
Singapore
Company
Shopee

Industries

Internet Marketplace Platforms Technology Information Internet

Categories

Other

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