Network Engineer - Level 2

Job details: 

Our client, a leading public sector organisation, is seeking a Level 2 Network Engineer to join on a long term contract. This role involves providing hands-on support and management of Local Area Networks (LAN), Wide Area Networks (WAN) and Wireless Technologies across multiple sites in Ireland. This is an exciting opportunity to work on a large-scale, mission-critical network infrastructure, ensuring network stability, security, and performance across a distributed enterprise environment.

The Role:

• Oversee and support a large, complex WAN environment serviced by multiple providers and spanning numerous locations across Ireland.
• Manage and work with a diverse range of network vendors and technologies, including FortiGate SD-WAN firewalls, Alcatel-Lucent OmniSwitches, and Aruba WiFi solutions.
• Support a variety of connectivity types across the network, such as MPLS, eFibre, DSL, MSA, 4G/5G, and satellite links.
• Maintain and optimise SD-WAN deployments across many sites, primarily leveraging Fortinet technology

Required:

• 2+ years working experience managing and supporting Network environments.
• Hands-on experience in setting up and supporting Network infrastructure.
• Hands-on experience in setting up or managing Wireless networks.
• Working knowledge of LAN/WAN protocols such as 
• TCP/IP
• DNS/DHCP
• Layer2 Switching
• Layer3 Routing
• Knowledge of OSPF and BGP.
• OSI Model 
• NAC (Network Access Control)
• Ability to support Wireless Technologies
• Working knowledge of Fortinet (or other) SD WAN technologies
• Working knowledge of Aruba Clearpass, Controllers and Airwave
• Knowledge of Alcatel-Lucent OmniSwitches (Or Cisco, HP)
• Experience with VPN technologies and how they impact various applications.
• Experience with other cloud based VC applications.
• Strong working knowledge and hands-on experience of managing network monitoring and troubleshooting applications and tools such as Wireshark, OPManager, SFLOW/Netflow
• Experience in dealing with multiple 3rd party WAN providers 
• Proven ability to work on their own in an outage situation
• Support experience to users of all levels in busy helpdesk environment.
• Hands-on experience in managing and working in computer rooms. This includes cabling and racks.
• Understanding of environmental issues such as air conditioning, UPS, water leak detection
• Certifications such as CCNA are a distinctive advantage 
• Strong communication and interpersonal skills
• Strong organizational and project coordination skills
• Proactive problem-solving and self-learning mind-set
• Ability to work independently and in teams
• Flexibility to travel will be required across Ireland.
• Full driving license and access to vehicle. 

Responsibilities:

• Project Delivery, Documentation and Reporting
• Understand the goals of collaborate effectively with internal teams
• Plan, coordinate and track project tasks proactively
• Contribute to project reviews with team
• Maintain detailed and up-to-date documentation of network diagrams, configurations, and procedures.
• Update the inventory management system
• Network Maintenance and Support
• Monitor and maintain LAN, WAN and WLAN infrastructure, including switches, routers, access points, SD-WAN Firewalls and NAC.
• Troubleshoot and resolve network issues to minimise downtime.
• On-site Physical Work:
• Cabling: Inspect, install, and maintain network cabling for connectivity and performance.
• Racking and Stacking: Install and organise network equipment in racks with proper cable management.
• Network Implementation:
• Assist in deploying LAN, WLAN, and NAC solutions as required.
• Support Level 3/4 engineers in configuring and installing network hardware and software as required
• Facilitate planned maintenance and change management processes. 
• Support
• Offer technical support and guidance to the clients users and help desk
• Respond to Level 2 and priority helpdesk tickets as required
• Record, Update, Track issues/requests and correspondence in Helpdesk ticketing system