Senior Product Manager - Integrations & AI Agents (B2B SaaS)

DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.

Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification

Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action

Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers

Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

We’re hiring a Senior Product Manager to own our integrations/connectors strategy and help bring AI agent capabilities to life across our AI-powered B2B product. You’ll bring structure to engineering work, be a strong and informed voice in the room, and consistently steer conversations back to the agreed strategy and customer problems. You’re equally comfortable in complex technical detail (Salesforce, ServiceNow, authentication, permissions) and in framing crisp business outcomes. You’ll work with the product leadership to realize the strategy and have meaningful input into its evolution.

What You’ll Do

• Bring structure and clarity:
• Establish and run repeatable product processes: discovery, prioritization, backlog, PRDs/specs, acceptance criteria, and sprint planning.
• Create strong definitions of done, instrumentation plans, and success metrics for every initiative.
• Ensure engineering work maps to customer problems and strategy; ruthlessly de-scope when needed.

• Be the strong voice in the room:
• Facilitate decision-making; say no with context; hold teams accountable to the plan.
• Keep conversations anchored on outcomes, not implementation preferences.
• Communicate crisply to executives, engineering, design, GTM, partners, and customers.

• Lead integrations and connectors:
• Own the roadmap for core integrations and connectors.
• Partner with engineering on integration methods and capabilities (API, MCP, auth, data sync, webhooks/events, error handling, retries, rate limits, permissions mapping).

• Customer discovery and validation:
• Collaborate closely with commercial stakeholders and run deep product discovery; identify real customer problems and ways to maximise the impact for your customers and your company.
• Map user/permission models and data flows; align solutions with enterprise constraints (compliance, audit, data residency).

• Deliver business impact:
• Define and track KPIs (usage, adoption, reliability, latency, setup time, success rates).
• Partner with Sales/CS/Support on enablement, packaging, pricing implications, and rollout plans.

• Must-Have Experience & Skills:
• B2B SaaS Veteran: Proven experience in B2B SaaS, specifically working with Connectors, Integrations, or API-first products.
• Technical Literacy: You don’t need to code, but you must be "thorough enough" to read API documentation and understand the permission sets/architecture of complex CRMs and ITSMs (Salesforce, ServiceNow, etc.).
• Commercial Gravity: You are business-minded. You understand that great engineering must serve business goals. You are comfortable holding the line against engineering pressure when necessary to protect the product vision.
• AI Agent Enthusiasm: You must be genuinely excited about the rise of AI Agents. You are curious about how LLMs interact with external tools and are eager to apply this to our integration strategy.

• Nice to Have:
• Hands-on AI Experience: Direct experience building products that utilize AI Agents, LLMs, or RAG (Retrieval-Augmented Generation).
  

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!