Manager - Program Management

Manager - Program Management – Non-Endemic Monetization

Bangalore, Karnataka, India

Our Story

Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities within minutes*.

Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items.

Role Summary

This role will serve as the central program execution and data owner for Non-Endemic advertising at Zepto. The Program Manager will ensure delivery assurance, revenue hygiene, and data accuracy across non-endemic ad campaigns by working closely with Ad Ops, Sales, Product Ops and other internal stakeholders.

The role is designed to bring discipline, visibility, and predictability to non-endemic monetization through strong program management and hands-on ownership of campaign data and Ad Ops workflows.

What You Will Own:

Central Program Management

• Own day-to-day execution tracking for all non-endemic ad campaigns across in-app, off-app, IP-led, CRM, and offline formats.
• Act as the single coordination layer between Sales, Ad Ops, Design, Product Ops, Finance, and vendors to ensure timelines and commitments are met.
• Maintain a live view of campaign status, dependencies, and risks, escalating issues early with clear context and data.

Ad Ops & Delivery Governance

• Partner with Ad Ops to ensure campaigns are correctly set up, trafficked, and delivered as per commercial commitments.
• Track booked vs delivered, pacing, and delivery percentages on an ongoing basis.
• Proactively identify under-delivery, inventory constraints, or execution risks and coordinate corrective actions or make-goods.

Data Ownership & Reporting

• Own campaign-level data hygiene across delivery, revenue realization, and performance metrics.
• Build and maintain structured trackers and dashboards for:
• Campaign status & pacing
• Booked vs delivered reconciliation
• Revenue realization vs commitment
• Flag data gaps and work with relevant teams to improve data availability and reliability.

Revenue & Performance Support

• Support monthly and campaign-level revenue reporting by validating delivery data and reconciling discrepancies.
• Assist in post-campaign performance summaries by consolidating delivery and outcome metrics.
• Identify repeatable execution patterns and gaps to improve future campaign predictability.

Process & Scale Enablement

• Help institutionalize SOPs, checklists, and standard trackers for non-endemic campaign execution.
• Document edge cases, learnings, and operational nuances to reduce dependency on tribal knowledge.
• Drive consistency in execution workflows as scale increases.

Why Join Us?

● Zepto is on a blitzscaling path unlike any other startup today. Be the digital

flagbearer for demand in this journey.

● The opportunity to join one of the fastest-growing unicorns is rare. Also, we’re

giving our team strong equity to create lasting wealth as our company grows.

● Interested? Reach out to [email protected]