CDD RETAIL & DIGITAL IN-STORE SOLUTIONS PROJECT MANAGER

Plan-les-Ouates

CDD – Maternity Cover (01.04.2026 to 30.09.2026)

For Those Who Seek Excellence

Join one of the most respected Maisons in fine watchmaking where excellence is both a given and a never-ending quest. Play your part in driving our collective success.

YOUR ROLE

As a Project Manager for Retail & Digital In-Store Solutions, reporting directly to the Head of Client & Omnichannel Solutions, you will be a pivotal force in shaping the future of Vacheron Constantin's omnichannel transformation program. Collaborating closely with the Business Operations & Excellence team, you will be instrumental in envisioning, designing, and executing innovative strategies for global initiatives. This role requires a dynamic leader with a strong understanding of retail operations, digital transformation, and project management best practices, capable of driving complex initiatives from conception to successful implementation.

PLAYING YOUR PART

Retail & Digital In-Store Solutions Strategy & Roadmap Leadership

You will manage the Maison’s retail & digital instore solutions roadmap and ensure alignment of all stakeholders

• Co-design and drive the Maison’s comprehensive retail and digital in-store solutions roadmap
• Lead the end-to-end development and execution of strategic roadmaps for Retail & Digital In-Store products and platforms
• Collaborate closely with the Business Operations & Excellence team, and other strategic partnerships
• Proactively anticipate and manage change for the retail population
• Define, track, and report on critical business metrics and project Key Performance Indicators (KPIs)
• Monitor and evaluate the successful delivery of all project outcomes
  
  

Maison Omnichannel Vision & Implementation

You will serve as a pivotal member of the Maison Omnichannel community, acting as Vacheron Constantin’s primary contact and internal spokesperson for all Retail and Digital In-Store topics

• Collaboration with Richemont
• Articulate Vacheron Constantin’s critical business and technical requirements
• Communicate key strategic priorities effectively to influence Group-level initiatives
• Monitor and facilitate the successful delivery of Group Platform initiatives
  
  

• Within our Maison
• Act as the Subject Matter Expert for Retail and Digital In-Store solutions
• Provide expert advisory for the integration of new solutions
• Partner with relevant stakeholders
• Drive the adoption and continuous improvement of solutions
  

New Boutique Opening Coordination

You will play a central role in new boutique opening projects, ensuring seamless and efficient coordination among all involved parties

• Provide comprehensive support to project teams from the initial planning stages through to successful launch and post-opening stabilization
• Ensure the complete readiness of all retail solutions
• Oversee the documentation, maintenance, and strict adherence to all relevant processes, procedures, and policies
• Facilitate smooth coordination with markets and peer departments
  
  

WHAT WILL MAKE YOU SUCCESSFUL?

Success in this role will require …

• A bachelor’s or master’s degree in Business Administration/Information Technology or similar
• Proven experience in Project/Product Management (within retail, luxury, or omnichannel environments) and with digital in-store solutions, clienteling tools, POS systems, and other retail technology
• Experience working in a global or multi-market context
• Strong understanding of retail operations, customer journeys, and digital transformation.
• Excellent project management, communication and organisational skills
• Problem solver, proactive and team player
• Fluency in English and French
  
  

Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future.

If this fires your imagination, we welcome your application.