Group Scrum Master

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

The Opportunity

Join us in our Melbourne office as we’re looking for a Group Scrum Master (GSM) to play a pivotal role in driving delivery excellence across our Accelerate system of work.

In this role, you’ll orchestrate quarterly PI (Product Increment) planning and execution across multiple Software Engineering and Mission Teams. You’ll facilitate key Agile/SAFe ceremonies, coach the Release Train, and ensure that value flows seamlessly from planning to delivery.

Your work will be central to removing impediments, managing risk, and supporting continuous improvement across the group. Beyond PI delivery, you’ll use your deep knowledge of Iterative, Agile, Lean, and SAFe practices to uplift maturity, refine our system of work, and contribute directly to broader Vocus delivery strategy alongside the Head of Delivery.

What You’ll Be Doing

• Lead and run group‑level ceremonies coordinating the work of 4 Mission Teams and 8 Software Engineering Teams, including PI Planning, PI Showcases, Scrum of Scrums, and group retrospectives.
• Provide clear insight into PI delivery progress, proactively surfacing blockers and resolving or escalating as needed.
• Own group‑level risk management, partnering with risk owners to ensure timely mitigation.
• Manage and coach a team of Scrum Masters, ensuring they deeply understand and effectively facilitate the Accelerate system of work.
• Coach and support roles across the Accelerate environment to ensure alignment and consistent ways of working across Missions and Engineering.
• Act as a champion and custodian of the Vocus Accelerate system of work.
• Drive continuous improvement by leveraging performance metrics, retrospectives, forums, and other feedback mechanisms to identify and deliver improvements.
  
  

What You’ll Bring

• 5+ years experience as a Group Scrum Master or Release Train Engineer, and 5+ years as a Scrum Master in complex, fast‑paced environments.
• Experience contributing to or leading organisational ways‑of‑working transformations (Agile, SAFe, Lean Portfolio Management, etc.).
• Background as an Agile Program‑Level or Multi‑Team Coach (highly desirable).
• A pragmatic, outcomes‑focused approach to delivery and improvement.
• Relevant Agile/Scrum/Coaching certifications (ICAgile, SAFe, Scrum).
• Exceptional communication skills—verbal, written, and interpersonal.
• Ability to drive consistency in standards and processes, and surface efficiencies across teams.
• Strong relationship‑building capability and the ability to influence across a broad stakeholder group.
• Proven ability to meet commitments within agreed timeframes.
• Strong leadership presence and the ability to manage conflict and negotiate outcomes.
• Advanced Jira proficiency, including managing PI plans with Advanced Roadmaps.
• Advanced Confluence skills, including able to provide views of Jira data in Confluence
  
  

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Flexible hours and a hybrid working environment
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
  
  

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.