Python Developer

Python Full-Stack Engineer (AI & Autonomous Agents)

Level: Senior / Lead

Role Overview

This role focuses on building AI-driven capabilities that enhance customer insight, automate tasks, and augment agent productivity. Engineers will work on OpenAI-powered solutions, autonomous agents, and co-pilot experiences integrated into the Contact Center and broader customer platforms.

Key Responsibilities

• Design and build Python-based full-stack applications leveraging OpenAI models
• Develop AI Co-Pilot experiences for agents and operations teams
• Build autonomous agents for task execution, decision support, and workflow automation
• Implement task automation across customer insight and contact center workflows
• Work within MCP / MKS environments adhering to enterprise security and governance standards
• Collaborate closely with Salesforce and Contact Center teams to enable customer-centric AI solutions

Required Skills & Experience

• Strong Python full-stack development experience
• Hands-on experience with OpenAI / GenAI implementations
• Experience building Co-Pilots, Autonomous Agents, and AI-driven task automation
• Familiarity with MCP and MKS environments
• Strong understanding of AI governance, security, and enterprise deployment patterns
• Experience working in agile POD-based delivery models