Senior SRE / Devops

We are looking for a systems-minded developer to join our e-commerce DevOps engineering team. 

You will bridge the gap between our apps (Java/TypeScript/NextJS) and our infrastructure (AWS- EKS, EC2).

As an always curious high-ownership engineer who thrives in multicultural, remote-first environments your goal is to ensure our platform is resilient under peak load, observable by default, and cost-optimized by design.

Core Responsibilities

Cloud & Systems Troubleshooting: Solve complex performance bottlenecks by navigating the entire stack - from GNU/Linux kernel tuning and networking (TCP/IP, DNS) to modern AWS architectural trends. You understand how cloud-native abstractions interact with the underlying hardware and never stop at a "restart" but have the tenacity to find the true root cause.

Performance Engineering: Partner with developers as a peer to architect and execute rigorous load and stress tests. You take ownership of the results, helping teams refactor code or infrastructure to ensure we stay up when traffic spikes.

Infrastructure as Code: Maintain and scale our platform using Terraform. (Experience with Pulumi is welcomed).

FinOps as a Product: Treat "Cost" as a primary engineering metric. You will lead cloud cost optimization, ensuring every dollar spent translates to performance and reliability.

Modern Observability: Stay ahead of the curve on observability practices. You will ensure we have deep, actionable visibility across our services, regardless of the underlying tool (Datadog, OpenTelemetry, etc.).

Engineering Culture: Act as a force multiplier. You build "paved roads" and self-service tools that allow developers to own their reliability without the friction. Work closely with Engineering, Product, Project Managers and CX to troubleshoot time-sensitive production issues. You act as a mentor, sharing knowledge to raise the collective expertise of the entire organization.

Qualifications

Hybrid Background: 4+ years in SRE/DevOps with a background in Software Development, building and operating production systems at scale.

Systems Knowledge: Experience with large-scale, business-critical Linux environments on AWS. You know how to debug a system when abstraction layers fail.

Programming: High proficiency in Python, Go, BASH. Experience with Java or TypeScript/Next.js is a significant plus.

Foundations: Solid cloud foundations (networking, identity/IAM, storage, compute, databases, and AWS Cloud caching services) and managed Kubernetes (AWS EKS) fundamentals.

Security: Familiarity with access boundaries, guardrails, secrets management, and encryption.

E-commerce Domain: Experience with e-commerce, billing/fulfillment systems, or the Shopify ecosystem is a big plus.

Essential Knowledge, Skills and Abilities:

Analytical Mindset: You treat "Cost" and "Latency" as equally important technical metrics.

Communication: Ability to translate complex infrastructure needs into clear, actionable goals for dev teams.

Pragmatism: A strong bias to automate and document, leaving systems simpler than you found them.