NOC Engineer

Network Operations Engineer | Dublin | IP Networks

I’m working with a global technology organisation that operates large-scale, mission-critical IP networks. They’re seeking an experienced Network Operations Engineer to join their Dublin team and take ownership of maintaining, troubleshooting, and optimising production network infrastructure.

This is a hands-on role focused on incident resolution, network reliability, and operational improvements in a live enterprise environment.

Key Responsibilities

Network Operations & Troubleshooting

• Maintain and support large-scale IP network infrastructure, including routers, switches, firewalls, and WAN/LAN connections
• Investigate and resolve complex network incidents across Layer 2 and Layer 3
• Take ownership of service-impacting issues from detection through resolution
• Coordinate with field teams and remote engineers to remediate network faults
• Analyse traffic, logs, and system alerts to identify and resolve root causes

Incident Response & Escalation

• Serve as the technical escalation point for operational network issues
• Respond rapidly to high-severity events affecting network availability or performance
• Ensure incidents are tracked, communicated clearly, and driven to full resolution
• Collaborate with internal stakeholders, including cross-functional teams and service providers

Monitoring & Continuous Improvement

• Use monitoring and alerting tools to proactively identify potential network issues
• Contribute to optimising alert thresholds, dashboards, and operational procedures
• Recommend and implement preventative measures to improve reliability and performance
• Participate in projects to enhance network scalability and operational efficiency

Documentation & Process Management

• Maintain accurate incident logs, resolution steps, and technical documentation
• Develop and update operational procedures and troubleshooting guides
• Support network configuration management and asset tracking
• Ensure operational tasks adhere to SLAs and service expectations

Required Skills & Experience

• 3+ years’ experience in network operations or enterprise IP network support
• Strong practical knowledge of IP networking technologies (IPv4/IPv6, BGP, OSPF, MPLS)
• Experience troubleshooting network devices including routers, switches, and firewalls
• Hands-on experience with network monitoring and incident management tools
• Ability to analyse traffic flows, logs, and other network data to support troubleshooting
• Strong problem-solving skills, with a methodical approach under pressure
• Clear written and verbal communication for incident reporting and documentation

Desirable:

• Professional certifications such as CCNA, CCNP, JNCIA, or JNCIP
• Experience in multi-vendor network environments
• Exposure to large-scale enterprise or cloud networks

If interested, please apply with your most up-to-date resume & I’ll be in touch.