Travel Business Manager

About the product

We’re building TRIP1.COM – an OTA-style travel technology platform focused on flights and hotels, enhanced by contextual AI-driven features that improve how users discover, book, and manage travel. This venture goes within the bigger organization of an already established brand – CoinGate, thus new travel-venture stands in the intersection of payments, gift-cards and regulated fintech.

The platform aggregates inventory from multiple suppliers, manages availability and pricing, and supports end-to-end booking and post-booking flows. As the business scales, data accuracy, inventory quality, and operational insight are critical to reliability and growth.

Company stage: live product with growing bookings and inventory.

The role

As Travel Business Manager, you’ll support the day-to-day operational health of TRIP1.COM, working closely with engineering teams.

This is a hands-on role for someone who enjoys bringing ideas into the product, translating partnerships and concepts into clear, well-implemented customer journeys that drive strong returning customer satisfaction.

What you’ll do:

• Maintain and monitor platform inventory (hotels, flights, ancillary services & etc.)
• Update and verify product listings, including availability, pricing logic, and metadata (i.e., hotel rooms)
• Use dashboards and AI-assisted monitoring tools to track bookings, errors, and operational performance
• Identify data inconsistencies or booking issues and coordinate fixes with operations, product, or engineering
• Research OTA industry trends and AI-driven travel technologies, sharing insights with the team
• Assist with customer and partner support, helping resolve booking or payment issues efficiently

You’re a generalist with a clear skill set — curious, detail-oriented, and analytical — with a strong interest in technology and travel. You’re comfortable working in a primarily in-office environment (4 days in the office, 1 day remote) and value close collaboration with the team.

This corresponds to someone who:

• Enjoys working with dashboards, structured data, and admin systems
• Is comfortable using AI tools to analyze information and work more efficiently
• Is organized, reliable, and takes ownership of accuracy
• Communicates clearly and raises thoughtful questions

Experience that helps:

• 1–3 years experience in operations, analytics, customer support, or similar roles
• Exposure to travel operations, similar platforms, marketplaces, or SaaS
• Comfortable with prompt engineering, spreadsheets, reporting, and basic data analysis (BigQuery, Data Studio)

Why join:

• Gain hands-on experience with AI-enhanced travel workflows
• Work closely with founders, product, and senior engineering team
• Clear growth path into Chief Operational Executive
• An ultra-modern office in the heart of Vilnius
• Engaging team-building activities, occasional workations in Lithuania and abroad

Salary:

2,500 – 3,000 EUR €/month before taxes.

We are open to discussing a different salary based on your skills and experience.