IT Delivery Manager

Summary

We are seeking a proactive, hands-on IT Delivery Manager who is ready to take ownership of our technology delivery function and grow into broader leadership responsibilities. This role is ideal for someone who enjoys being close to the work—guiding architecture, improving engineering practices, strengthening security, and ensuring reliable, high-quality delivery across all IT and technology initiatives.

You will play a key role in shaping how our systems evolve, building and developing strong technical teams, and partnering across the business to accelerate outcomes. This position offers the opportunity to step into a high-impact role with clear progression paths as the company scales.

This is a critical role for someone who thrives in both leadership and execution, bringing technical depth, delivery discipline, and a security-first mindset to support the company’s growth.

The role will require travel to our office locations in the UK and Lithuania.

Job Description

Technology & Delivery Leadership

• Take end-to-end ownership of IT and technology delivery, ensuring projects are delivered on time, to scope, and with high quality.
• Implement and optimise delivery frameworks, engineering processes, KPIs, and reporting to improve predictability and velocity.
• Partner with Product and business teams to drive alignment and ensure IT delivery supports organisational goals.
• Contribute to architectural decisions and technical roadmaps, ensuring scalable, secure, and resilient systems.
  
  

Team & People Management

• Build and develop high-performing IT and engineering teams through coaching, mentoring, and strong leadership.
• Foster a culture of accountability, collaboration, continuous learning, and psychological safety.
• Support team members with clear objectives, performance expectations, and career development pathways.
• Ensure technical leads are aligned, empowered, and equipped to deliver.
  
  

Security, Risk, & Compliance

• Lead the company’s security strategy - policies, audits, threat assessments, and incident response.
• Maintain and strengthen a security-first engineering culture.
• Oversee compliance with industry standards (e.g. SOC 2, ISO 27001, GDPR) as relevant.
• Ensure proper governance around data privacy, infrastructure, access control, and secure development practices.
  
  

Execution & Reporting

• Provide clear, structured reporting to leadership on delivery progress, performance, risks, and improvements.
• Define and maintain KPIs for engineering output, system reliability, product quality, and operational excellence.
• Identify bottlenecks quickly and lead cross-functional efforts to resolve issues and improve delivery flow.
• Promote continuous improvement across teams and processes.
  
  

Strategic & Cross-Functional Leadership

• Collaborate closely with Product, Operations, and other business units to prioritise work and allocate resources effectively.
• Contribute to build-vs-buy assessments and manage key vendor relationships.
• Ensure technology decisions are aligned with business value, operational needs, and long-term growth.
• Stay informed on emerging technologies and trends that may benefit the organisation.
  
  

Requirements & Qualifications

• Experience in financial services, fintech, or another regulated environment is required.
• 7–10+ years in IT or engineering roles, with hands-on delivery responsibility and involvement in technical decision-making.
• Proven track record of building, leading, and developing technical teams.
• Strong understanding of modern engineering practices - cloud infrastructure, DevOps, CI/CD, automation, and scalable architectures.
• Experience supporting or leading security and compliance programmes (SOC 2, ISO 27001, GDPR).
• Demonstrated ability to identify delivery risks, remove blockers, and drive structured problem resolution.
• Strong stakeholder management and collaboration skills; able to partner closely with Product, Operations, and senior leadership.
• Excellent communication skills with a data-driven approach to reporting and decision-making.
  
  

About PAYALLY

PAYALLY GLOBAL is an international financial institution that provides comprehensive and tailored financial solutions for businesses and private clients with global ambitions.

As the financial industry becomes increasingly automated, PAYALLY GLOBAL remains committed to maintaining a personal approach. Each client is supported by a dedicated Relationship Manager who ensures precision, trust, and consistency in every interaction. Its services include international and local payments, multi-currency accounts, foreign exchange, debit cards, card issuing, and payment gateways, all managed within one secure environment.

As a principal member of Visa and Mastercard, PAYALLY GLOBAL offers a fully integrated suite of financial services designed to meet the complex needs of international operations. The company’s global infrastructure enables seamless cross-border payments in 39 currencies, ensuring efficiency, compliance, and transparency across all transactions.

PAYALLY GLOBAL combines global reach with human precision to deliver financial solutions that inspire confidence and support sustainable growth.