Program/Change Manager - Microsoft 365 & Copilot Enablement

👤 We Are Looking For:

A Senior Program/Change Manager with 7+ years of experience leading Microsoft 365 projects, in banking financial sector.

🧩 Role Overview:

• Lead a project focused on integrating Microsoft 365 services (Teams, OneDrive, SharePoint), Azure data platform components, and enabling Microsoft Copilot.

🎯 Key Responsibilities

Program Leadership & Strategy

• Represent internal stakeholders and align project goals with strategic objectives.
• Collaborate closely with external implementation partners.

Governance & Reporting

• Establish project governance (roles, responsibilities, escalation paths).
• Lead regular Steering Committee (SteerCo) meetings and maintain transparent reporting.
• Escalate critical issues and keep leadership informed on progress.

Supplier Management

• Manage vendor relationships, ensuring scope, timelines, and deliverables are met.
• Facilitate clear communication and issue resolution across all parties.

Project Planning & Execution

• Develop and track work plans, tasks, and milestones.
• Monitor risks, address deviations, and ensure successful integration of Microsoft 365, Azure components, and Copilot.

Change Management & Adoption

• Drive user adoption through coordinated change strategies.
• Encourage understanding and use of Copilot across teams, adapting based on feedback.

🧠 Required Experience & Skills

• 7+ years in IT program management, with strong Microsoft 365 experience.
• Proven track record in digital transformation or enterprise software projects within banking or financial services.
• Deep knowledge of compliance, regulatory, and security standards in FSIs.
• Expertise in Microsoft 365 enterprise tools (Teams, SharePoint, OneDrive, Exchange).
• Familiarity with Azure Data Lake, Synapse, Data Factory, Power BI, and integration with M365.
• Strong vendor and stakeholder management experience.
• Ability to lead change and overcome resistance, particularly around AI tools like Microsoft Copilot.