Head of Managed Services (IT)

We are currently hiring to build our Managed Services business in AIQU.

Looking out for someone with below expertise -

• 10 years+ experience in selling IT Managed Services.
• Ability to define and execute a Managed Services strategy aligned with our business growth objectives.
• Experience in building scalable delivery models for Statement of Work (SoW) and outcome-based services.
• Proven track record in establishing governance frameworks, KPIs, and quality standards for service delivery.
• Hands-on experience in managing multi-domain technology services (AI, BI/Data, Digital Engineering, ERP/CRM, Cybersecurity, Compliance).
• Strong background in SLA adherence, risk mitigation, and continuous improvement.
• Familiarity with delivery tracking, reporting, and automation tools.
• Ability to drive revenue growth through client acquisition, upselling, and service expansion.
• Experience in proposal development, RFP response, and contract negotiations.
• Knowledge of pricing models for managed services and building tech partnerships.
• Proven experience in hiring and leading delivery managers, consultants, and technical experts.
• Ability to foster a culture of accountability, innovation, and client-centricity.
• Understanding of different skill sets and KPIs for staffing vs. managed services teams, the latter often comes from system integrators or consultancy backgrounds.
• Highly client-facing with strong persuasion and sales skills.

Interested? Please share your CV at [email protected]